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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join Jewson, part of Stark UK, a vibrant community focused on decency and teamwork.
- Benefits: Enjoy competitive salary, performance bonuses, 34 days holiday, and great work perks.
- Why this job: Be part of a supportive environment that prioritises your growth and career development.
- Qualifications: Enthusiasm for customer service and a team spirit are essential.
- Other info: Full-time role with opportunities for professional development and training.
The predicted salary is between 30000 - 40000 £ per year.
Qualities
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.
This is a full-time role working Monday-Friday 07:30 - 17:00, and every other Saturday from 08:00-12:00.
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Maintain excellent standards across the yard, counter and shop floor.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Support business initiatives to increase sales, margin & service.
- Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Loading and unloading vehicles both manually and with a forklift (training will be provided).
Benefits
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) - with Legal & General Life Assurance.
- Work Perks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Customer Service Advisor Yard in Frome employer: Jewson LTD
Contact Detail:
Jewson LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard in Frome
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect your own experiences to their mission during the chat.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations, like a difficult customer or a product issue. Being prepared will show your enthusiasm and ability to maintain high levels of customer satisfaction.
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've collaborated with others in the past. Highlighting your ability to work well in a team will resonate with their focus on community and support.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your pride in the opportunity and your genuine interest in joining their vibrant community.
We think you need these skills to ace Customer Service Advisor Yard in Frome
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've wowed customers in the past and how you can bring that same enthusiasm to our team!
Be Yourself: Let your personality shine through! We value decency and integrity, so don’t be afraid to show us who you are and what you're passionate about. Authenticity goes a long way in making a great impression.
Team Spirit is Key: Since we thrive on collaboration, mention any experiences where you've worked well in a team. Share examples of how you contributed to group success, as we believe together we can achieve greatness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Jewson!
How to prepare for a job interview at Jewson LTD
✨Show Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with what the company values.
✨Radiate Positivity and Enthusiasm
Bring your passion for the merchant world to the forefront. Smile, maintain a positive attitude, and express your excitement about the role. This will help you connect with the interviewers and demonstrate that you embody the enthusiasm they’re looking for.
✨Demonstrate Team Spirit
Prepare to discuss how you thrive in collaborative settings. Share stories of successful teamwork and how you’ve contributed to achieving common goals. This will show that you understand the importance of working together to achieve greatness.
✨Take Pride in Your Work
Be ready to talk about how you take pride in your work and strive for excellence. Discuss any past experiences where your dedication led to outstanding results, as this reflects the company’s commitment to quality and high standards.