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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join Jewson, part of Stark UK, a vibrant community focused on decency and passion.
- Benefits: Enjoy competitive salary, bonuses, pension schemes, and flexible working hours.
- Why this job: Be part of a supportive environment that values your growth and ideas.
- Qualifications: Strong customer service skills and a positive, team-oriented attitude.
- Other info: Full-time role with excellent career development opportunities and a dynamic workplace.
The predicted salary is between 22700 - 30700 £ per year.
Responsibilities
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
- Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
- Maintain excellent standards across the counter, shop floor and yard.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
- Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
- Understand our approach to pricing and be able to communicate credible prices
- Support business initiatives to increase sales, margin & service as required
- Continually develop your knowledge of core and specialist product lines to meet customer needs
What We’re Looking For
- Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride – You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Quality – We\\\’re unwavering in our commitment to providing outstanding products and service that exceed our customers\\\’ expectations.
- Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
£26,966 per year – estimated? Full time
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\\\’re not just a team; we\\\’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\\\’re looking for a place where your ideas are not just welcomed but celebrated, you\\\’ve found your home!
This is a full-time role working Monday-Friday 7:00-17:00, and every other Saturday from 08:00-12:00.
Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What\\\’s Next – If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can\\\’t wait to hear from you!
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Customer Service Advisor - Yard employer: Jewson LTD
Contact Detail:
Jewson LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Yard
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Jewson's values and culture. This way, you can show how your enthusiasm and team spirit align perfectly with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to wow customers and build relationships. Use examples from past experiences to highlight your decency and pride in your work.
✨Tip Number 3
Be ready to discuss how you can contribute to sales and service initiatives. Show that you understand the importance of cross-selling and how it can benefit both the customers and the business.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your genuine interest in the role and helps you understand how you can thrive in their supportive environment. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Customer Service Advisor - Yard
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've wowed customers in the past and how you can bring that same enthusiasm to our team!
Be Authentic: Let your personality shine through! We value decency and integrity, so don’t be afraid to show us who you are. Share your passion for the merchant world and how it drives you to provide top-notch service.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the posting, like 'team spirit' and 'pride', to demonstrate that you understand what we’re looking for and how you fit into our vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our supportive environment!
How to prepare for a job interview at Jewson LTD
✨Know Your Products
Familiarise yourself with the core and specialist product lines mentioned in the job description. Being able to discuss these confidently will show your enthusiasm and readiness to provide excellent customer service.
✨Practice Open Questions
Prepare some open-ended questions that you can ask during the interview. This not only demonstrates your ability to build relationships but also shows that you understand the importance of ascertaining customer needs.
✨Showcase Your Team Spirit
Think of examples from your past experiences where you worked collaboratively. Highlighting your ability to thrive in a team setting will resonate well, as they value decency and teamwork.
✨Emphasise Your Commitment to Quality
Be ready to discuss how you take pride in your work and ensure high standards. Share specific instances where you went above and beyond to deliver exceptional service, aligning with their commitment to quality.
