At a Glance
- Tasks: Lead the Tool Hire Department, manage operations, and build customer relationships.
- Company: Jewson, a top building materials distributor in Northern Europe.
- Benefits: Competitive salary, bonuses, discounts, and 34 days holiday.
- Other info: Flexible working options and excellent career growth opportunities.
- Why this job: Join a passionate team and make a real impact in customer service.
- Qualifications: Manual driving license, customer service experience, and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and drive the Tool Hire Department in our Dalkeith branch, who is as passionate about great service as we are! We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Key Responsibilities
- Manage all aspects of the Tool Hire Department by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.
- Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets.
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey.
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
What’s in it for you?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Required Skills And Experience
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points.
- Previous industry experience would be beneficial.
- Experience in a customer facing, sales focussed role.
- IT literate with strong communication and organisational skills.
- Confident in leading and developing a team.
Why STARK?
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Tool Hire Manager employer: Jewson Limited
Jewson offers an exceptional work environment in Dalkeith, where employees are valued and supported through competitive salaries, generous holiday allowances, and a range of benefits including health and wellbeing services. With a strong focus on career development and a collaborative culture, team members are encouraged to grow and thrive while delivering outstanding service to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Jewson Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Tool Hire Manager at Jewson Limited.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Jewson Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
