Customer Service Advisor Yard
Customer Service Advisor Yard

Customer Service Advisor Yard

Newport Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, handle stock, and ensure a safe yard environment.
  • Company: Jewson is a leading building materials distributor in Northern Europe.
  • Benefits: Enjoy competitive pay, staff discounts, and extensive health benefits.
  • Why this job: Join a friendly team focused on great service and career growth.
  • Qualifications: Previous yard or warehouse experience is a plus; a positive attitude is essential.
  • Other info: Flexible hours with part-time options available; supportive recruitment process.

The predicted salary is between 24000 - 33600 £ per year.

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Do you have existing yard/warehouse/forklift experience?

Do you have a passion for working with people and enjoy a fast paced, active role?

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a flexible and motivated Yard Assistant to join the team, working in Trafalgar Road

, who is as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.

Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm

Location: Jewson, Trafalgar Road, Newport, PO30 1RT

Key Responsibilities

This role has a strong focus on stock handling, health and safety and customer service in our busy builders merchant yard. You\’ll be part of an active team out in our yard handling customer orders and loading/unloading stock.

  • Welcome customers to the branch and take an active interest in their projects
  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions
  • Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling
  • Check incoming deliveries and report missing or damaged products
  • Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts
  • Keep the branch looking clean and tidy, to make a great first impression on our customers
  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

  • Competitive salary and discretionary bonus
  • In-house forklift and manual handling training
  • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
  • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
  • Generous employee discounts
  • Access to discounts with hundreds of your favourite high street and online retailers
  • Retirement savings plan
  • Life assurance
  • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Required Skills And Experience

  • Previous industry experience in a similar environment would be beneficial
  • Confident working both indoors and outdoors
  • A positive and proactive attitude to work
  • Comfortable in a role involving extensive manual handling of bulky items
  • A driving license would be advantageous for this role

Why STARK?

At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What\’s next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Wholesale Building Materials

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Customer Service Advisor Yard employer: Jewson Limited

Jewson is an excellent employer, offering a dynamic and supportive work environment in Newport, where employees can thrive in their roles as Customer Service Advisors. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including access to health services and training opportunities, Jewson fosters a culture of growth and collaboration. Join a passionate team dedicated to exceptional service and enjoy unique benefits like staff discounts and flexible working options.
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Contact Detail:

Jewson Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor Yard

✨Tip Number 1

Familiarise yourself with Jewson's product lines before your interview. Knowing the types of building materials they offer will help you engage with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Highlight any previous experience you have in yard or warehouse environments during your discussions. This will show that you understand the demands of the job and can hit the ground running.

✨Tip Number 3

Emphasise your customer service skills when speaking with the recruitment team. Being able to connect with customers and provide excellent service is key to this role, so share examples of how you've done this in the past.

✨Tip Number 4

Be prepared to discuss health and safety practices relevant to the role. Showing that you prioritise safety and are knowledgeable about it will make a strong impression on the hiring team.

We think you need these skills to ace Customer Service Advisor Yard

Customer Service Skills
Yard/Warehouse Experience
Forklift Operation
Health and Safety Awareness
Stock Management
Manual Handling Skills
Positive Attitude
Teamwork
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Basic Product Knowledge

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience, especially in yard or warehouse settings.

Highlight Relevant Experience: If you have previous experience in customer service, stock handling, or using forklifts, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your background aligns with the role.

Show Enthusiasm for Customer Service: Jewson values great service, so express your passion for helping customers in your application. Mention any past experiences where you provided excellent customer service or went above and beyond to assist clients.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.

How to prepare for a job interview at Jewson Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to assist clients, as this aligns with Jewson's commitment to exceptional service.

✨Demonstrate Your Knowledge of Products

Familiarise yourself with the types of building materials Jewson offers. Being able to discuss specific products and their uses will show that you're proactive and genuinely interested in the role.

✨Highlight Relevant Experience

If you have experience in a yard, warehouse, or with forklifts, be sure to mention it. Discussing your hands-on experience will reassure the interviewers that you can handle the physical demands of the job.

✨Emphasise Health and Safety Awareness

Since health and safety is a priority in this role, be prepared to talk about how you ensure safety in your work environment. Sharing specific practices or experiences will demonstrate your commitment to maintaining a safe workplace.

Customer Service Advisor Yard
Jewson Limited

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