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- Tasks: Engage with customers, process orders, and maintain stock levels.
- Company: Jewson provides building materials and solutions for the Public Sector.
- Benefits: Enjoy a competitive salary, staff discounts, life assurance, and career growth opportunities.
- Why this job: Join a supportive team focused on great service and customer satisfaction.
- Qualifications: No prior experience needed; just bring a positive attitude and passion for helping others.
- Other info: Full-time role, Monday to Friday, based in Gainsborough.
The predicted salary is between 24000 - 28800 £ per year.
Jewson Gainsborough, England, United Kingdom
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Jewson Gainsborough, England, United Kingdom
2 weeks ago Be among the first 25 applicants
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Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor – Sales who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance.
Driving License – Required
Hours – 0730-1700hrs, Monday – Friday
Location – Miller Road, Corringham Industrial Estate, Gainsborough, DN21 1QB
Key Responsibilities
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and warehouse looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
- Picking and packing.
Required Skills And Experience
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Wholesale Building Materials
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Customer Service Advisor - Sales employer: Jewson Limited
Contact Detail:
Jewson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales
✨Tip Number 1
Familiarise yourself with Jewson's products and services. Understanding the building materials and solutions they offer will help you engage more effectively with customers and demonstrate your passion for the industry.
✨Tip Number 2
Practice your communication skills, both face-to-face and over the phone. Since this role involves developing relationships with customers, being able to convey information clearly and positively is crucial.
✨Tip Number 3
Showcase your problem-solving abilities during any interactions. Think of examples where you've successfully resolved customer issues in the past, as this will highlight your proactive approach to customer service.
✨Tip Number 4
Be prepared to discuss how you can contribute to maintaining a tidy and organised workspace. This reflects your understanding of the importance of first impressions and operational efficiency in a customer-facing role.
We think you need these skills to ace Customer Service Advisor - Sales
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Advisor - Sales position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or sales. Use bullet points to make it easy to read, and include specific examples of how you've successfully interacted with customers in the past.
Write a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service. Mention any previous experience you have in similar roles and how you can contribute to Jewson's mission of delivering great service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Jewson Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction, as this aligns perfectly with Jewson's values.
✨Familiarise Yourself with the Company
Do some research on Jewson and its services, especially in the public sector. Understanding their products and customer base will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice handling common customer service scenarios, as this will showcase your problem-solving skills and ability to think on your feet.
✨Highlight Teamwork and Collaboration
Since the role involves working closely with colleagues, be prepared to discuss your experience in team settings. Share specific instances where you contributed to a team's success or suggested improvements, as this will resonate well with the interviewers.
