At a Glance
- Tasks: Engage with customers, process orders, and maintain stock levels while delivering excellent service.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to great service.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and a retirement savings plan.
- Why this job: Join a supportive team focused on customer satisfaction and personal growth in a dynamic environment.
- Qualifications: No specific experience required; just a passion for customer service and a proactive attitude.
- Other info: Full-time entry-level position with opportunities for career advancement.
The predicted salary is between 28800 - 42000 Β£ per year.
Jewson Aylesbury, England, United Kingdom
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Jewson Aylesbury, England, United Kingdom
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Join to apply for the Customer Development Manager role at Jewson
Jewson a leading building materials distributor in Northern Europe, is on the hunt for an Sales Executive who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)
Key Responsibilities
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
Whatβs in it for you?
- Retirement Savings Plan (Pension) β with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks β A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme β launching soon!
Required Skills And Experience
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.
So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Wholesale Building Materials
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Customer Development Manager employer: Jewson Limited
Contact Detail:
Jewson Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Development Manager
β¨Tip Number 1
Familiarise yourself with Jewson's product lines and services. Understanding what they offer will help you engage customers effectively and demonstrate your knowledge during interviews.
β¨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, showcasing your ability to build relationships and provide solutions.
β¨Tip Number 3
Network with current or former employees of Jewson on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
β¨Tip Number 4
Research common challenges faced in the building materials industry. Being knowledgeable about these issues will allow you to discuss how you can proactively address them in your role.
We think you need these skills to ace Customer Development Manager
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Development Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to build relationships and deliver great service.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of Jewson's values. Provide specific examples of how you've successfully developed customer relationships in the past and how you can contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Jewson Limited
β¨Know the Product Lines
Familiarise yourself with Jewson's product lines and services. This knowledge will help you engage with customers effectively and demonstrate your commitment to providing excellent service.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Highlight your ability to build relationships and proactively solve problems, as these are key qualities they value.
β¨Understand Their Values
Research Jewson's company values and culture. Be ready to discuss how your personal values align with theirs, as they are looking for candidates who fit well within their team.
β¨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.