At a Glance
- Tasks: Be the friendly face of our community, supporting visitors and staff with outstanding service.
- Company: Join a vibrant team at the Betty and Asher Loftus Campus in London.
- Benefits: Gain valuable experience in a dynamic environment with a supportive team.
- Other info: Fixed term role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in a busy, community-focused setting while developing your skills.
- Qualifications: GCSEs in English & Maths, customer service experience, and strong IT skills.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for a friendly, organised, and proactive Receptionist to join our dedicated team at the Betty and Asher Loftus Campus on a 12 month fixed term basis. This is a fantastic opportunity for someone who takes pride in delivering outstanding customer service and thrives in a busy, community-focused environment. The Betty and Asher Loftus Campus in N11 is a vibrant and dynamic site comprising:
- 3 Care Homes (over 200 beds in total)
- Dementia Day Centre
- Community Outreach Services
- A multi-purpose Pavilion event space
As our receptionist, you will be the first point of contact for all visitors, callers, and stakeholders, ensuring a warm, welcoming, and professional experience. You will support the reception and administration functions across the site, contributing to the smooth operation of daily activities and events. This post is working 39 hours per week Monday to Friday.
Key Responsibilities Include:
- Answering telephone and face-to-face enquiries professionally and promptly
- Supporting residents, staff, volunteers, and visitors with a wide range of information
- Booking appointments, taxis, Care Bus transport, meeting rooms, and desks
- Managing Pavilion and event space bookings
- Maintaining accurate records, databases, spreadsheets, and noticeboards
- Ordering supplies, handling deliveries, updating Dynamics CRM, and assisting with ID badge administration
- Liaising with service providers including hairdressers and chiropodists
- Supporting community outreach, tracking attendance, payments and meal orders
- Logging maintenance and equipment issues, and supporting Health & Safety records
What you will need:
- GCSEs in English & Maths (or equivalent)
- Customer Service experience
- Working in a busy, people-focused environment
- Experience in a team-based setting
- Strong IT skills (Outlook, Word, Excel)
- Attention to detail and adherence to procedures
- Ability to maintain confidentiality and data protection
- First Aid trained or willing to be trained
Receptionist (BALC) - Fixed Term - London employer: Jewish Care
Join our vibrant team at the Betty and Asher Loftus Campus in London, where we prioritise outstanding customer service and community engagement. As a Receptionist, you'll enjoy a supportive work culture that values your contributions, with opportunities for personal growth and development in a dynamic environment. With a focus on teamwork and a commitment to excellence, this role offers a rewarding experience in a setting dedicated to enhancing the lives of our residents and the wider community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (BALC) - Fixed Term - London
✨Tip Number 1
Make sure to research the Betty and Asher Loftus Campus before your interview. Knowing about their community outreach services and care homes will show that you're genuinely interested in the role and the organisation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being able to demonstrate your proactive approach during the interview can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be the first point of contact. A smart, professional appearance will help convey your commitment to delivering outstanding customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist (BALC) - Fixed Term - London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your friendly and proactive nature shine through. Use a warm tone that reflects your customer service skills, as this role is all about making people feel welcome.
Tailor Your Experience:Make sure to highlight your relevant experience in busy, community-focused environments. We love seeing how you've handled similar responsibilities before, so don’t be shy about sharing specific examples that showcase your organisational skills.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points or short paragraphs to make it easy for us to see why you’d be a great fit for our team at the Betty and Asher Loftus Campus.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jewish Care
✨Show Your Friendly Side
As a receptionist, you'll be the first point of contact, so it's crucial to showcase your friendly and approachable nature. Practice a warm greeting and maintain a positive attitude throughout the interview. Remember, they want to see how you interact with people!
✨Demonstrate Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you've managed multiple tasks or maintained records efficiently. Being able to discuss your experience in a busy environment will show that you're ready for the fast-paced nature of the role.
✨Know the Basics of Customer Service
Brush up on customer service principles and be ready to discuss how you've handled enquiries or resolved issues in the past. They’ll appreciate your understanding of what it means to provide outstanding service, especially in a community-focused setting.
✨Familiarise Yourself with IT Tools
Since strong IT skills are essential, make sure you're comfortable discussing your experience with Outlook, Word, and Excel. You might even want to mention any specific tasks you've completed using these tools, as it shows you're prepared to hit the ground running.
