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For Companies At a Glance
- Tasks: Provide top-notch admin support and ensure smooth operations across various services.
- Company: Join a caring organisation dedicated to supporting the community in East London and Essex.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Make a difference by helping others while building your professional network.
- Qualifications: GCSEs in English and Maths, customer service experience, and strong communication skills.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Hub Administrator to join our Administration Hub, providing high-quality, responsive and professional administrative support across Jewish Care services in East London and Essex. This post is predominately based at our Redbridge Campus, currently in Ilford, IG2 6JH — with our new Redbridge Campus set to open in early summer 2026 (IG4 5LN). The post holder will also need to travel to other Resources within the Hub based in Southend, Bethnal Green and South Woodford as determined by the Hub Administration Co‑ordinator to provide support to onsite teams. This is an onsite role, working an average of 36.25 hours per week, Monday to Friday and fixed term for 12 months.
About the Service
The Administration Hub provides essential administrative and operational support across Jewish Care’s services in East London and Essex. Acting as a central point of contact, the Hub ensures a high standard of customer service for colleagues, residents, tenants, members, families and visitors. The Hub supports a wide range of functions including reception services, financial administration, HR processes and health & safety compliance, helping to streamline workflows and support effective service delivery across multiple sites. This role will be primarily based in Redbridge, with travel to other Hub locations as required.
About the Role
As a Hub Administrator, you will play a key role in ensuring the smooth day‑to‑day running of services by providing professional, responsive and accurate administrative support. Key responsibilities include:
- Acting as a first point of contact for visitors, staff and residents
- Managing enquiries by phone, email and in person
- Creating a welcoming, professional front‑of‑house environment
- Maintaining accurate records and documentation across systems
- Supporting meeting coordination, visitor management and ID badge issuance
- Logging maintenance requests and ensuring health & safety documentation is up to date
- Managing office supplies and supporting basic financial and procurement tasks
- Ensuring confidentiality and data protection standards are upheld
- Assisting with HR administration, recruitment processes and payroll support
- Supporting transport bookings and responding to general queries
- Handling personal allowance top‑ups and signposting to relevant internal teams
About You
You will be organised, customer‑focused and comfortable working in a busy, multi‑task environment. You will have:
- GCSEs (or equivalent) in English and Maths
- Experience delivering high-quality customer service
- Experience using systems, spreadsheets and Microsoft Office applications
- Strong communication skills, both written and verbal
- Good attention to detail and ability to prioritise tasks and meet deadlines
- Experience working collaboratively as part of a team
It would be beneficial if you also have:
- Experience supporting financial or HR-related processes
- Basic knowledge of health & safety, data protection and confidentiality
- Willingness to undertake First Aid and Defibrillator training
HUB ADMINISTRATOR (FIXED TERM) in London employer: Jewish Care
Contact Detail:
Jewish Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HUB ADMINISTRATOR (FIXED TERM) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Jewish Care. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation and its services. Knowing the ins and outs of Jewish Care will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your experience and skills, especially how they relate to providing top-notch administrative support.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace HUB ADMINISTRATOR (FIXED TERM) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hub Administrator role. Highlight your relevant experience in customer service and administration, and show us how you can contribute to our team at Jewish Care.
Show Off Your Skills: Don’t hold back on showcasing your skills! We want to see your proficiency with Microsoft Office and any experience you have with financial or HR processes. Be specific about your achievements and how they relate to the role.
Be Professional and Personable: Remember, this role is all about providing high-quality support. Use a friendly yet professional tone in your application. We’re looking for someone who can create a welcoming environment for visitors and staff alike.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jewish Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hub Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the smooth running of services. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role involves acting as a first point of contact, be prepared to discuss your experience in delivering high-quality customer service. Think of specific examples where you've successfully managed enquiries or created a welcoming environment, as these will resonate well with the interviewers.
✨Highlight Your Organisational Skills
The Hub Administrator position requires strong organisational abilities. Be ready to share how you prioritise tasks and manage multiple responsibilities. You could mention tools or methods you use to stay organised, which will show that you're proactive and capable of handling a busy environment.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics and the culture at Jewish Care. This shows your interest in not just the role, but also in how you would fit into the organisation. It’s a great way to demonstrate that you’re looking for a collaborative environment.
