At a Glance
- Tasks: Manage employee relations cases and provide expert advice to managers.
- Company: Join Jewish Care, a values-driven organisation focused on compassion and respect.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in employee relations while working in a dynamic team.
- Qualifications: CIPD Level 5 qualified with experience in managing ER casework.
- Other info: Work across North London, East London, and Essex with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Jewish Care is seeking an experienced Employee Relations Adviser to join our HR team and support the delivery of a high-quality, responsive Employee Relations service across the organisation. This role is suited to a CIPD Level 5 qualified ER professional with proven experience managing employee relations casework in a complex, values-led or unionised environment. You will provide practical, solution-focused ER advice to managers, manage a varied caseload, and contribute to effective case management, governance and continuous improvement. The role requires strong alignment with the Jewish Care Strategic Vision and Values, excellent stakeholder management skills, and a confident, professional approach to employee relations. This post is working an average of 36.25 hours per week (Monday to Friday) and will involve travelling to other resources across North London, East London and Essex.
Key Responsibilities
- Manage a caseload of employee relations matters including performance, conduct, disciplinary, grievance, and short- and long-term absence cases.
- Provide clear, practical ER advice to managers in line with UK employment legislation, HR policies and best practice.
- Lead and support investigations and hearings, including documentation and outcome letters.
- Ensure ER cases are progressed efficiently and closed within agreed timeframes.
- Build strong, effective working relationships with managers, HR colleagues and Trade Union representatives.
- Deliver a responsive, professional and customer-focused ER service.
- Escalate complex or high-risk matters appropriately and support risk management.
- Respond promptly to HR Advice inbox enquiries.
- Maintain accurate ER case records and update information within the iTrent HR system.
- Support preparation of documentation for Employment Tribunal cases where required.
- Contribute to ER projects, process improvement and continuous improvement initiatives.
- Maintain up-to-date knowledge of employment law and ensure compliance with organisational policy.
About You
- CIPD Level 5 qualification (essential).
- Proven experience managing moderate-complexity ER casework with confidence and autonomy.
- Strong working knowledge of UK employment law and HR best practice.
- Experience advising managers on absence, performance, conduct, disciplinary and grievance matters.
- Experience working with Trade Unions (desirable).
- Excellent communication, organisational and stakeholder management skills.
- A professional, confidential and customer-focused approach.
Why Join Jewish Care?
Jewish Care is a values-led organisation committed to fairness, compassion and respect. Our HR and ER teams play a vital role in enabling managers and colleagues to deliver outstanding care and services across the organisation.
Employee Relations Adviser in London employer: Jewish Care
Contact Detail:
Jewish Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Adviser in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK employment law and best practices. We recommend practising common ER scenarios so you can showcase your expertise and confidence during the interview.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Check out our website for the latest job openings at Jewish Care. Applying directly through us not only shows your interest but also gives you a better chance of landing that dream role in employee relations!
We think you need these skills to ace Employee Relations Adviser in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Employee Relations Adviser role. Highlight your CIPD Level 5 qualification and any relevant casework you've managed, especially in complex or unionised environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how your values align with Jewish Care's mission. Be sure to mention specific examples of your experience that relate to the job description.
Showcase Your Stakeholder Management Skills: In both your CV and cover letter, emphasise your ability to build strong relationships with managers and trade union representatives. This is key for the role, so share examples of how you've successfully navigated these relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Jewish Care
✨Know Your Employment Law
Brush up on UK employment law and HR best practices before the interview. Being able to discuss relevant legislation confidently will show that you’re not just qualified, but also genuinely knowledgeable about the field.
✨Prepare Real-Life Examples
Think of specific cases you've managed in the past that demonstrate your skills in handling employee relations matters. Be ready to share these examples, focusing on your approach, the challenges faced, and the outcomes achieved.
✨Showcase Your Stakeholder Management Skills
Since this role involves working closely with managers and Trade Union representatives, prepare to discuss how you've built effective relationships in previous roles. Highlight your communication style and how you handle conflicts or differing opinions.
✨Align with Their Values
Research Jewish Care’s strategic vision and values. During the interview, express how your personal values align with theirs, and provide examples of how you’ve demonstrated fairness, compassion, and respect in your professional life.