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For Companies At a Glance
- Tasks: Provide top-notch admin support and ensure smooth operations across various services.
- Company: Join a caring organisation dedicated to supporting the community in East London and Essex.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Make a difference by helping others while building your professional skills.
- Qualifications: GCSEs in English and Maths, customer service experience, and teamwork skills.
- Other info: Fixed term role with opportunities for training and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Hub Administrator to join our Administration Hub, providing high-quality, responsive and professional administrative support across Jewish Care services in East London and Essex. This post is predominately based at our Redbridge Campus, currently in Ilford, IG2 6JH — with our new Redbridge Campus set to open in early summer 2026 (IG4 5LN). The post holder will also need to travel to other Resources within the Hub based in Southend, Bethnal Green and South Woodford as determined by the Hub Administration Co-ordinator to provide support to onsite teams. This is an onsite role, working an average of 36.25 hours per week, Monday to Friday and fixed term for 12 months.
About the Service
The Administration Hub provides essential administrative and operational support across Jewish Care’s services in East London and Essex. Acting as a central point of contact, the Hub ensures a high standard of customer service for colleagues, residents, tenants, members, families and visitors. The Hub supports a wide range of functions including reception services, financial administration, HR processes and health & safety compliance, helping to streamline workflows and support effective service delivery across multiple sites. This role will be primarily based in Redbridge, with travel to other Hub locations as required.
About the Role
As a Hub Administrator, you will play a key role in ensuring the smooth day-to-day running of services by providing professional, responsive and accurate administrative support. Key responsibilities include:
- Reception & Customer Service
- Acting as a first point of contact for visitors, staff and residents
- Managing enquiries by phone, email and in person
- Creating a welcoming, professional front-of-house environment
- Administrative & Operational Support
- Maintaining accurate records and documentation across systems
- Supporting meeting coordination, visitor management and ID badge issuance
- Logging maintenance requests and ensuring health & safety documentation is up to date
- Managing office supplies and supporting basic financial and procurement tasks
- Ensuring confidentiality and data protection standards are upheld
- Staff, Resident & Tenant Support
- Assisting with HR administration, recruitment processes and payroll support
- Supporting transport bookings and responding to general queries
- Handling personal allowance top-ups and signposting to relevant internal teams
About You
You will be organised, customer-focused and comfortable working in a busy, multi-task environment. You will have:
- GCSEs (or equivalent) in English and Maths
- Experience delivering high-quality customer service
- Experience using systems, spreadsheets and Microsoft Office applications
- Strong communication skills, both written and verbal
- Good attention to detail and ability to prioritise tasks and meet deadlines
- Experience working collaboratively as part of a team
It would be beneficial if you also have:
- Experience supporting financial or HR-related processes
- Basic knowledge of health & safety, data protection and confidentiality
- Willingness to undertake First Aid and Defibrillator training
Hub Administrator (Fixed Term) in Ilford employer: Jewish Care
Contact Detail:
Jewish Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Administrator (Fixed Term) in Ilford
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Jewish Care. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing about their operations in East London and Essex will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions with a mate. Focus on how your skills match the Hub Administrator role, especially in customer service and admin support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace Hub Administrator (Fixed Term) in Ilford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hub Administrator role. Highlight your experience in customer service and administrative support, as these are key for us at Jewish Care.
Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft Office and any systems you've used. We love seeing strong communication skills and attention to detail, so make those shine in your application!
Be Professional Yet Approachable: Since this role involves being the first point of contact, convey a friendly yet professional tone in your written application. We want to see that you can create a welcoming environment right from the start!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Hub Administrator position!
How to prepare for a job interview at Jewish Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hub Administrator. Familiarise yourself with the key tasks mentioned in the job description, like customer service and administrative support. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves acting as a first point of contact, be prepared to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved issues effectively. This will show that you can create a welcoming environment for visitors and staff.
✨Highlight Your Organisational Skills
The Hub Administrator role requires strong organisational abilities. Be ready to share how you manage multiple tasks and prioritise effectively. You could mention tools or methods you use to stay organised, especially when handling administrative duties across different locations.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
