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- Tasks: Lead our vibrant café operations and ensure exceptional service delivery.
- Company: Jewish Care, a multi-award-winning organisation dedicated to enhancing wellbeing.
- Benefits: Supportive environment, training opportunities, and a chance to make a real difference.
- Other info: Flexible hours with opportunities for events and career growth.
- Why this job: Join a dynamic team and be the face of our hospitality service.
- Qualifications: Experience in catering or hospitality leadership and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
At Jewish Care, we are proud to make a meaningful difference to the lives of Jewish people by delivering outstanding social care services that enhance wellbeing and keep people connected to their community. We are a multi-award-winning organisation, recognised for excellence.
We are looking for a dynamic and hands-on Café Supervisor to lead our vibrant catering operations across our campus. You will be the face of our hospitality service, overseeing the day-to-day running of the Sugar Ronson Café. This is a fast-paced and rewarding role where you will ensure exceptional service delivery to residents, tenants, staff, and external clients within a Jewish environment. Working closely with the Head Chef and Hospitality Business Manager, you will drive quality, innovation, and customer experience across a diverse and busy operation. This post is working 35 hours per week. Shifts are from 8am to 4pm. There will also be some evening and Sunday work when we have events.
Key Responsibilities- Lead and oversee all café, restaurant, and hospitality services across the campus.
- Ensure compliance with food hygiene, health & safety, and legislative standards.
- Manage budgets, purchasing, and cost control to maximise efficiency.
- Plan and deliver internal and external events, including quotations and logistics.
- Build strong relationships with customers and stakeholders to meet service needs.
- Supervise, motivate, and develop a high-performing team.
- Maintain excellent customer service standards through visible leadership.
- Manage cash handling and financial procedures in line with policy.
- Complete administrative tasks including records, rotas, and reporting.
- Represent the service at meetings and contribute to continuous improvement.
We’re looking for someone who is passionate about hospitality and thrives in a people-focused environment. You will bring:
- Proven experience in catering, hospitality, or a similar leadership role.
- Strong organisational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- A hands-on leadership style with the ability to motivate teams.
- Solid understanding of health & safety and food hygiene standards.
- Good IT skills (Microsoft Office including Excel, Word, PowerPoint).
- Experience working in a multicultural environment.
- A flexible approach, including availability for events and weekends.
- Approachable and engaging.
- Organised and detail-focused.
- Confident and outgoing – comfortable being the face of the café.
- Intuitive with a strong customer-first mindset.
- A supportive and inclusive working environment.
- Opportunities for training and development (including NVQ pathways).
- The chance to work in a meaningful role making a real difference.
- Sociable working environment within a respected organisation.
Cafe Supervisor - Ilford employer: Jewish Care
Contact Detail:
Jewish Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Ilford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Jewish Care and their values. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your people skills! As a Café Supervisor, you'll be the face of the café, so brush up on your communication and interpersonal skills. Role-play common scenarios with friends or family to feel more confident when interacting with customers and staff.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've motivated teams in the past. Think about specific situations where you’ve led by example or resolved conflicts – this will highlight your hands-on approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Cafe Supervisor - Ilford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to fit the Café Supervisor role. Use keywords from the job description, like 'lead', 'supervise', and 'customer experience'. This shows us that you understand what we’re looking for and that you’re ready to hit the ground running!
Highlight Your Leadership Skills: As a Café Supervisor, you'll be leading a team, so don’t forget to showcase your leadership experience! Talk about how you've motivated teams in the past and any successful projects you've led. We love seeing examples of how you’ve inspired others to achieve great results.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share your personality, but also ensure your writing is clear and concise. We want to get to know you, but we also need to see that you can communicate effectively in a work environment. Apply through our website to make it official!
How to prepare for a job interview at Jewish Care
✨Know Your Café Inside Out
Before the interview, make sure you research Jewish Care and their café operations. Understand their values, mission, and what makes their hospitality service unique. This will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their community.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Think of specific examples where you've motivated a team or improved service delivery. Highlight your ability to build relationships and how you’ve successfully managed a diverse team in a fast-paced environment.
✨Demonstrate Your Problem-Solving Skills
Expect questions about how you handle challenges in a busy café setting. Prepare scenarios where you've effectively solved problems, whether it’s managing budgets or ensuring compliance with health and safety standards. This will showcase your organisational skills and ability to think on your feet.
✨Emphasise Customer Service Excellence
Since this role is all about delivering exceptional service, be ready to share your customer-first mindset. Discuss how you maintain high standards of service and how you engage with customers to enhance their experience. This will underline your suitability for being the face of the café.