At a Glance
- Tasks: Lead quality assurance and compliance across care services, ensuring excellence in care delivery.
- Company: Join a leading organisation dedicated to providing outstanding care and support for older people.
- Benefits: Flexible working, professional development opportunities, and a supportive team environment.
- Other info: Opportunity to work across multiple sites and engage with diverse communities.
- Why this job: Make a real difference in people's lives while shaping the future of care services.
- Qualifications: Experience in quality assurance and compliance within adult social care is essential.
The predicted salary is between 50000 - 65000 £ per year.
Leading quality, driving improvement, and ensuring excellence in care across our services
As our Quality Assurance & CQC Compliance Lead, you will play a pivotal role in ensuring the highest standards of quality, safety, and compliance across our residential, nursing, and retirement living services.
This is a strategic leadership role, responsible for shaping and embedding a culture of continuous improvement, learning, and excellence.
Working closely with Registered Managers, operational leaders, senior colleagues, external partners, and regulatory bodies, you will provide expert guidance and assurance across quality, governance, compliance, and health and safety.
You will lead the development and implementation of robust quality assurance frameworks, ensuring our services remain compliant, inspection-ready, and focused on delivering outstanding, person-centred care.
While Registered Managers retain operational responsibility for the day-to-day delivery of their services, you will provide the oversight, challenge, support, and expertise needed to ensure consistent quality standards across our care and housing services.
About our services
Our care homes are real homes: welcoming communities built on belonging, connection, and purpose.
They are places where residents can continue to enjoy meaningful lives, with opportunities for activities, entertainment, friendships, and personal interests.
Each home provides culturally sensitive care, including synagogue services, kosher or kosher-style meals, and celebrations of Shabbat and Jewish festivals.
Alongside residential and nursing care, our Retirement Living services support people to remain independent while providing reassurance that support is available whenever needed.
Key responsibilities
- Quality Assurance & Continuous Improvement
- Lead the development and delivery of quality assurance frameworks across Care and Housing services.
- Establish effective systems to monitor quality, safety, compliance, and continuous improvement.
- Promote a culture of learning, reflection, and improvement through evidence-based practice.
- Provide expert advice, constructive challenge, and support to managers and senior leaders.
- CQC Compliance & Regulatory Assurance
- Maintain oversight of compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations and CQC Fundamental Standards.
- Lead CQC readiness activity across services, supporting Registered Managers through inspections and regulatory reviews.
- Ensure statutory notifications and regulatory requirements are completed accurately and within required timescales.
- Monitor compliance with accreditation and external assurance requirements.
- Audit & Quality Management Systems
- Manage and continuously improve the Quality Management System for Care and Housing services.
- Lead internal audit programmes, identifying risks, trends, and opportunities for improvement.
- Ensure audit findings are effectively managed, with clear action plans and follow-up.
- Support services to embed learning and sustain improvements.
- Governance, Reporting & Risk Management
- Prepare high-quality reports, analysis, and recommendations for Executive leadership and governance meetings.
- Provide insight into quality performance, risks, themes, and improvement priorities.
- Support the Clinical Governance Subcommittee with reporting and administration.
- Provide guidance on incident reviews, risk management, and mitigation strategies.
- Training, Learning & Development
- Develop and deliver training relating to quality, compliance, governance, and safety.
- Work closely with Learning & Development colleagues and clinical educators to identify learning needs.
- Support managers and teams to understand regulatory expectations and embed best practice.
About you
You will be an experienced quality, governance, or compliance professional with significant experience within adult social care and a passion for improving outcomes for older people.
You will have
- Demonstrable leadership experience at a senior management level within adult social care.
- Proven experience preparing services for CQC inspections and maintaining regulatory readiness across multiple sites.
- Strong knowledge of CQC regulations, Fundamental Standards, Quality Statements, and the Single Assessment Framework.
- Experience developing and managing quality assurance systems, audit programmes, and compliance frameworks.
- Experience interpreting legislation, regulatory guidance, data, and audit findings to drive improvement.
- Excellent communication skills with the ability to influence, coach, and support managers at all levels.
- Experience producing reports and recommendations for senior leaders, committees, or governance boards.
- Experience designing and delivering training related to quality, safety, or compliance.
- A relevant professional qualification in health and social care, quality management, clinical governance, risk management, or a related discipline is essential.
- Qualifications or experience in quality improvement methodologies, coaching, training, or continuous improvement approaches would be advantageous.
- Additional information
This role requires flexibility to work across multiple Jewish Care sites, with occasional evening and weekend visits where required.
You will also participate in the organisational on-call rota.
You will be expected to demonstrate a commitment to Jewish Cares values and a willingness to learn about and respect Jewish culture and traditions.
Quality Assurance & CQC Compliance Lead - Barnet employer: Jewish Care
Jewish Care is an exceptional employer that values its staff and fosters a supportive work culture, making it an ideal place for culinary professionals to thrive. With opportunities for personal and professional growth, employees can take pride in contributing to the well-being of the community while enjoying a dynamic kitchen environment across Greater London. The organisation also prioritises work-life balance, offering flexible hours and a collaborative atmosphere that encourages creativity and innovation in menu development.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance & CQC Compliance Lead - Barnet
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Jewish Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Jewish Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Jewish Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Assurance & CQC Compliance Lead - Barnet
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Jewish Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Jewish Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Jewish Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Jewish Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Jewish Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Jewish Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
