At a Glance
- Tasks: Lead and support nursing services, ensuring high-quality care and operational excellence.
- Company: Join a compassionate organisation dedicated to enhancing the lives of older people.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic role across multiple sites with a focus on continuous improvement.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Registered Nurse with senior management experience in Adult Social Care.
The predicted salary is between 46000 - 52000 £ per year.
About the Service
Our care and nursing homes are real homes welcoming Jewish communities built on belonging, dignity, and connection. They are vibrant environments filled with meaningful activities, entertainment, companionship, and compassionate support. Residents benefit from synagogue services, kosher or kosher-style meals, and celebrations of Shabbat and Jewish festivals throughout the year. Alongside our residential care homes, our Retirement Living communities offer tenants the opportunity to remain independent within a warm, supportive Jewish environment, with reassurance that 24-hour support is available whenever needed.
About the Role
We are seeking an experienced and compassionate Operations Manager Nursing Services to provide operational leadership and support across our Nursing Homes. Working closely with Registered Managers, clinical leads, and multidisciplinary teams, you will support excellence in clinical practice, operational performance, regulatory compliance, and staff development. You will help ensure that robust governance and quality processes are embedded across services while supporting teams to deliver safe, person-centred care. This role is operationally focused and works closely alongside senior leadership to ensure agreed clinical and organisational processes are consistently implemented across all nursing services.
Key Responsibilities
- Leadership & Line Management
- Provide leadership, coaching, and support to Registered Managers and senior teams
- Set and monitor objectives relating to quality, occupancy, staffing, budgets, and operational performance
- Conduct regular 1:1s, coaching sessions, and performance reviews
- Support managers to deliver high-quality, person-centred care and operational excellence
- Clinical Oversight
- Provide day-to-day clinical and operational oversight across nursing services
- Support teams with medication management, infection prevention and control, risk assessment, end-of-life care, and nursing documentation
- Monitor clinical quality indicators and ensure improvement actions are completed
- Escalate safeguarding concerns, incidents, and clinical risks appropriately to senior leadership
- Quality & Governance
- Work collaboratively with the Quality Assurance & Impact Team and wider departments to support effective governance processes
- Ensure audits, complaints, incidents, feedback, and action plans contribute to continuous improvement
- Promote regulatory readiness and support homes during inspections and contract monitoring
- Work closely with the CQC and Compliance Lead and fellow Operations Managers to embed best practice
- Working closely with CQC and Quality Assurance Lead to review feedback and set improvement plans
- Operational Management
- Provide practical day-to-day operational support to Registered Managers
- Assist with staffing coordination, rota oversight, documentation, and routine communications
- Provide short-term management cover when required
- Support homes to achieve occupancy and financial performance targets
- Help remove operational barriers and support service efficiencies and improvements
- Undertaking full range of people management
- Resident & Stakeholder Experience
- Promote excellent customer service and positive engagement with residents, families, staff, volunteers, and external professionals
- Support managers in resolving complex or sensitive issues effectively and compassionately
- Act as a visible, approachable, and supportive leader across multiple sites
- Market and promote opportunities for potential new residents to access Jewish Care services
- Continuous Improvement
- Lead and support cross-home initiatives focused on admissions, wellbeing, hospitality, activities, and quality improvement
- Encourage innovation, learning, and the adoption of new technologies and best practice
- Support sustainable improvements through strong manager engagement and ownership
About You
You will be a compassionate and experienced leader with strong operational and clinical understanding within Adult Social Care and nursing environments. You will bring excellent people skills, sound judgement, and a proactive approach to supporting teams and driving continuous improvement.
You will also have:
- Registered Nurse qualification
- Significant senior leadership experience within Adult Social Care
- Experience working across multiple care services or regions
- Strong knowledge of safeguarding, governance, compliance, and CQC standards
- Experience supporting managers and multidisciplinary teams
- Excellent communication, coaching, and relationship-building skills
- Strong organisational, analytical, and problem-solving abilities
- Confidence working within fast-paced and complex care environments
Qualifications & Experience
Essential:
- Registered Nurse qualification
- Senior management experience within Adult Social Care
- Experience working within a regional or multi-site care environment
- Strong knowledge of UK social care regulations, safeguarding, and governance
- Experience conducting quality audits and compliance reviews
- Full UK driving licence and/or ability to travel regularly across multiple sites
Desirable:
- RMA / NVQ Level 4 / ILM Level 5 qualification
- Training or qualifications in dementia care, older peoples care, or end-of-life care
- Experience supporting digital systems, training, or technology implementation
Additional Information
- 36.25 hours per week over 5 days
- Multi-site role requiring regular travel and visible on-site presence
- Participation in the on-call rota required
- Occasional evening and weekend visits may be required
Why Join Jewish Care?
At Jewish Care, you'll join a values-led organisation committed to Excellence, Integrity, Innovation, Compassion, and Inclusiveness. This is an opportunity to make a genuine difference to the lives of older people while supporting high-quality nursing services across our communities.
Operations Manager Nursing Services - Barnet employer: Jewish Care
Jewish Care is an exceptional employer that prioritises a values-led culture, fostering an environment of compassion and inclusiveness. As an Operations Manager in Nursing Services, you will benefit from robust professional development opportunities, a supportive leadership team, and the chance to make a meaningful impact in the lives of residents within vibrant Jewish communities. With a commitment to excellence and innovation, Jewish Care offers a unique workplace where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager Nursing Services - Barnet
✨Tip Number 1
Network like a pro! Reach out to your connections in the nursing and care sectors. Attend local events or online webinars to meet people who might know about job openings. Remember, it's all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to person-centred care and be ready to discuss how your experience aligns with their mission. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your leadership style and how you've handled challenges in previous roles. The more you practice, the more confident you'll feel when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our community.
We think you need these skills to ace Operations Manager Nursing Services - Barnet
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in nursing services and operational leadership, showing how you align with our values of compassion and excellence.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've supported teams and driven improvements in previous roles. This will help us understand how you can contribute to our vibrant care environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in our communities.
How to prepare for a job interview at Jewish Care
✨Know the Service Inside Out
Before your interview, take some time to research the specific care and nursing homes you'll be working with. Understand their values, community activities, and how they support residents. This will show your genuine interest and help you connect your experience to their mission.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your experience in coaching and supporting managers, as well as how you've driven operational excellence in previous roles.
✨Showcase Your Clinical Knowledge
Since this role involves clinical oversight, brush up on key topics like medication management, infection control, and safeguarding. Be ready to discuss how you've implemented best practices in these areas and how you can contribute to maintaining high clinical standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of specific examples where you've resolved issues compassionately and effectively, especially in a multi-site or fast-paced environment.
