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For Companies At a Glance
- Tasks: Lead your store, inspire your team, and create unforgettable customer experiences.
- Company: JEWELLS celebrates individuality with trend-led jewellery and immersive luxury experiences.
- Benefits: Enjoy competitive salary, bonuses, training, discounts, and a birthday day off!
- Why this job: Join a fast-growing brand redefining luxury retail and make a real impact.
- Qualifications: 3+ years in retail leadership; passion for coaching and customer service required.
- Other info: Full training in Piercing & Jewellery Welding provided—no experience needed!
The predicted salary is between 36000 - 60000 £ per year.
✨ JEWELLS – Jewellery that’s fun, expressive, and all about YOU. ✨
We’re looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You’ll be the heartbeat of the business—leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you’ll set the standard for excellence in every part of the store.
No piercing experience? Don’t worry—we’ll provide full, accredited training so you can pierce with confidence and support your team in doing the same.
What You’ll Be Doing
- Lead with energy – Inspire, coach, and develop your team to deliver standout service, styling, and sales.
- Own performance – Take accountability for KPIs, sales growth, and store productivity.
- Manage inventory – Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly.
- Drive VM standards – Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers.
- Deliver experiences – Ensure customers leave with jewellery they love and piercing experiences they’ll rave about.
- Run operations – Manage appointments, cash handling, compliance, and store standards.
- Grow talent – Coach and develop future leaders, building a high-performing team culture.
- Lead from the floor – Be the role model for energy, service, and style every day.
What We’re Looking For
- Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step).
- A commercial mindset with confidence in driving KPIs and sales.
- Strong inventory management skills with an eye for detail.
- A passion for visual merchandising with the ability to bring the brand to life on the shop floor.
- A natural coach who thrives on developing people and building winning teams.
- Confident, customer-first, and excited to train as a certified piercer.
- Full-time availability (40 hours per week), including evenings and weekends.
Why You’ll Love Working With Us
- Competitive salary + bonus + commission.
- Fully paid, accredited piercing training.
- Jewellery allowance, team discounts, and team competitions.
- Real career growth with a fast-expanding global brand.
- A birthday day off—because everyone deserves to sparkle on their big day. ✨
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Store Manager employer: Jewells
Contact Detail:
Jewells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the JEWELLS brand and its unique offerings. Understanding their approach to luxury retail, especially in areas like piercing and jewellery welding, will help you demonstrate your passion and alignment with their values during the interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Highlight specific examples where you've driven sales or improved customer experiences, as this will resonate well with the expectations for a Store Manager.
✨Tip Number 3
Showcase your commercial acumen by being ready to analyse sales data and KPIs. Think of ways you can contribute to the store's performance and be prepared to share your ideas on how to enhance customer engagement and drive growth.
✨Tip Number 4
Demonstrate your flexibility and willingness to work during key trading periods. Being open about your availability shows commitment and readiness to support the team during busy times, which is crucial for a leadership role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in store management, particularly in jewellery, fashion, or luxury retail. Emphasise your leadership skills and any achievements related to sales performance and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the luxury retail sector. Mention specific examples of how you've driven sales and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as commercial acumen, team leadership, and customer service excellence. Use keywords from the job listing to demonstrate your fit for the role.
Show Enthusiasm for Training: Express your eagerness to learn about Piercing & Jewellery Welding in your application. Highlight your willingness to undergo training and how you can support the team in delivering these specialist services.
How to prepare for a job interview at Jewells
✨Show Your Passion for Customer Experience
As a Store Manager, your ability to deliver an unforgettable customer experience is crucial. Be prepared to share specific examples of how you've fostered long-term relationships with customers and provided personalised service in your previous roles.
✨Demonstrate Your Leadership Skills
Highlight your experience in coaching and developing teams. Discuss how you've motivated your team to achieve sales targets and KPIs, and be ready to explain your approach to recruiting and training new staff.
✨Understand the Brand and Its Values
Familiarise yourself with JEWELLS' mission of self-expression and individuality. Be ready to discuss how you can embody these values in your leadership style and how you would promote them within your team.
✨Prepare for Questions on Operational Excellence
Expect questions about inventory management, loss prevention, and maintaining luxury retail standards. Prepare to discuss your strategies for ensuring operational excellence and how you’ve handled challenges in these areas in the past.
