At a Glance
- Tasks: Help customers find their perfect jewellery and perform luxury piercings.
- Company: JEWELLS creates unique jewellery experiences, blending trend-led design with effortless luxury.
- Benefits: Enjoy competitive pay, uncapped commission, and a birthday day off!
- Other info: Diversity is celebrated; all backgrounds are welcome to apply.
- Why this job: Join a fast-paced team, receive accredited training, and grow with a global brand.
- Qualifications: Passion for jewellery and sales; no piercing experience needed—training provided!
The predicted salary is between 28800 - 43200 £ per year.
At JEWELLS, we don’t just sell jewellery—we create experiences. Our pieces blend trend-led design with effortless luxury, helping customers express their style with confidence. From curated ear stacks to permanent jewellery and fine piercings, we transform the ordinary into something extraordinary. As we continue our global expansion (1,000 stores in 45 countries!), there’s never been a better time to join our team.
As a Sales & Service Specialist, you’ll be at the forefront of our customer experience—helping clients discover their perfect jewellery pieces, performing precision piercings, and delivering our sought-after permanent jewellery service (don’t worry, we’ll train you!). No piercing experience? No problem! You’ll receive certified training at London’s top academy, becoming an accredited piercer and JEWELLS welder while developing expert styling and sales skills.
What You’ll Do
- Deliver exceptional service – Build relationships, educate customers, and provide personalised styling advice.
- Perform luxury piercings & permanent jewellery – Become an expert through our accredited training.
- Drive sales & upsell services – Identify opportunities to elevate the customer experience.
- Ensure a seamless appointment process – Manage bookings, consultations, and aftercare guidance.
- Maintain a luxury store environment – Keep displays pristine, follow security protocols, and protect stock.
- Collaborate with an incredible team – Support each other to smash targets and create unforgettable experiences.
What We’re Looking For
- A customer-obsessed individual who thrives in fast-paced retail.
- Passion for jewellery, fashion, and styling.
- A sales-driven mindset—confident in upselling and achieving targets.
- Willingness to be trained and accredited in piercing & welding.
- Ability to work full-time (40 hours), including weekends & evenings.
Perks & Benefits
- Competitive salary + uncapped commission.
- Accredited piercing & permanent jewellery training (fully paid!).
- Career growth in a rapidly expanding global brand.
- Jewellery allowance & generous discounts.
- Competitions & incentives.
- A birthday day off—because you deserve it!
At JEWELLS, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and experiences.
Sales & Service Specialist in Brighton employer: Jewells
At JEWELLS, we pride ourselves on being more than just a jewellery retailer; we are a vibrant community that fosters creativity and personal growth. As a Sales & Service Specialist in our London location, you will benefit from accredited training, competitive salaries with uncapped commission, and a supportive team culture that encourages collaboration and celebrates diversity. With ample opportunities for career advancement in our rapidly expanding global brand, JEWELLS is the perfect place for those looking to make a meaningful impact while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Service Specialist in Brighton
✨Tip Number 1
Familiarise yourself with the latest jewellery trends and styles. Being knowledgeable about current fashion can help you connect with customers and demonstrate your passion for the industry during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you become more comfortable with upselling and providing personalised styling advice, which are key aspects of the Sales & Service Specialist role.
✨Tip Number 3
Showcase your customer service skills in previous roles or experiences. Be ready to share specific examples of how you've built relationships and provided exceptional service, as this is crucial for the position at JEWELLS.
✨Tip Number 4
Research JEWELLS' brand values and mission. Understanding what makes the company unique will allow you to align your answers with their ethos during any interviews or discussions, making you a more appealing candidate.
We think you need these skills to ace Sales & Service Specialist in Brighton
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with JEWELLS and their unique approach to jewellery. Highlight your understanding of their mission to create experiences and how you can contribute to that vision in your application.
Tailor Your CV:Make sure your CV reflects your customer service experience, sales achievements, and any relevant skills related to fashion or jewellery. Use keywords from the job description to align your experience with what they are looking for.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for jewellery and fashion. Discuss why you want to work at JEWELLS and how your skills and experiences make you a perfect fit for the Sales & Service Specialist role.
Show Enthusiasm for Training:Mention your willingness to undergo training for piercing and welding. Express excitement about the opportunity to learn and grow within the company, as this aligns with their commitment to employee development.
How to prepare for a job interview at Jewells
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery and fashion during the interview. Share any personal experiences or stories that highlight your love for styling and how it connects with the role.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to build relationships and educate customers, as this is crucial for a Sales & Service Specialist.
✨Be Ready to Discuss Sales Strategies
Think about times when you've successfully upsold products or services. Be prepared to discuss your sales-driven mindset and how you can identify opportunities to enhance the customer experience.
✨Emphasise Team Collaboration
Since collaboration is key at JEWELLS, be ready to talk about your experience working in teams. Share how you support colleagues to achieve targets and create memorable experiences for customers.
