At a Glance
- Tasks: Lead a passionate team, drive sales, and deliver unforgettable customer experiences.
- Company: Join a fast-growing global brand at Lakeside Shopping Centre.
- Benefits: Competitive salary, commission, jewellery allowance, and birthday off.
- Other info: Enjoy fully paid piercing training and clear career progression opportunities.
- Why this job: Grow your leadership skills while learning to pierce and inspire others.
- Qualifications: Retail management experience and a love for motivating teams.
The predicted salary is between 36000 - 60000 £ per year.
Do you love delivering exceptional customer experiences, driving sales, and developing others? If so, an Assistant Manager role at Jewells could be the perfect next step in your career.
At Jewells, we’re creating an exciting retail environment where customer experience, styling, and piercing come together to deliver something different.
As Assistant Manager, you’ll support the Store Manager in leading the team, driving store performance, and delivering exceptional customer experiences. You’ll play a key role in the day-to-day leadership of the store and develop the skills needed to progress to Store Manager.
This is an excellent opportunity to grow your leadership career within a fast-growing brand.
What You’ll Be Doing
Support team leadership
- Support the Store Manager in leading and developing the team
- Coach and motivate team members to achieve their full potential
- Act as the senior leader on duty in the Store Manager’s absence
- Help create a positive, high-performing store culture
Drive sales performance
- Support delivery of store sales targets and KPIs
- Coach team members to maximise sales opportunities
- Support daily performance monitoring and action planning
Deliver exceptional customer experiences
- Lead by example in delivering Jewells’ customer experience standards
- Support customers with styling advice and personalised service
- Ensure every customer has a positive and engaging experience
Maintain operational excellence
- Support store operations, visual merchandising, and stock control
- Maintain high standards of store presentation and compliance
- Support loss prevention and operational procedures
Support piercing services
- Deliver and support safe, professional piercing services (full training provided)
- Ensure piercing standards, hygiene, and compliance requirements are maintained
What We’re Looking For
- Retail leadership experience (Supervisor, Lead, or Assistant Manager level)
- Passion for customer experience and retail performance
- Strong communication and leadership skills
- Commercial awareness and sales focus
- Motivation to grow into a Store Manager role
Why join Jewells?
- Competitive salary + bonus
- Jewellery allowance and team discounts
- Fully funded piercing training and accreditation
- Clear progression to Store Manager
- Opportunity to grow with a fast-scaling retail brand
- Supportive, customer-focused team culture
Piercing requirement
Piercing services form a core part of this role for employees contracted to work more than 5 hours per week.
Full piercing training will be provided.
Apply now to take the next step in your leadership career with Jewells.
Assistant Manager in Grays employer: Jewells
Jewells in Newcastle upon Tyne is an excellent employer that fosters a vibrant and supportive work culture, where your passion for jewellery can truly shine. With competitive pay, commission opportunities, fully paid training for piercing, and team discounts, employees are encouraged to grow and develop their careers in a dynamic retail environment. Join our energetic team and be part of creating exceptional experiences for our customers while enjoying meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Grays
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your pitch! Be ready to share your leadership style and how you motivate a team. Think about specific examples from your past experiences that highlight your skills—this will make you stand out as a confident candidate.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how success is measured. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple way to express your appreciation and reiterate your excitement about the role. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Assistant Manager in Grays
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating amazing customer experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your past roles have prepared you for this Assistant Store Manager position!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can connect with our team and customers, so let us see the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to find your application and get the ball rolling on your journey with us!
How to prepare for a job interview at Jewells
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Store Manager entails. Familiarise yourself with the responsibilities listed in the job description, like leading a team and driving sales. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since they’re looking for a natural leader, be ready to share specific examples of how you've motivated a team or handled challenges in a retail environment. Think of times when you’ve inspired others or celebrated wins—these stories will highlight your suitability for the role.
✨Emphasise Your Customer Service Passion
Customer experience is key in this role, so come prepared to discuss how you’ve delivered exceptional service in the past. Share anecdotes that demonstrate your ability to create memorable experiences for customers, as this will resonate well with the interviewers.
✨Be Open to Learning
They’re willing to train you in new skills like piercing, so express your enthusiasm for learning. Talk about any previous experiences where you’ve embraced new challenges or skills, showing that you’re adaptable and eager to grow with the company.
