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- Tasks: Support customers with gold trading via phone and email, providing expert product guidance.
- Company: Leading bullion trading company in Birmingham with a focus on customer service.
- Benefits: Salary between £26,500 to £30,000, bonuses, and 25 days holiday.
- Why this job: Join a fast-paced environment and make a real impact in the world of bullion trading.
- Qualifications: Strong communication skills and a passion for customer interaction.
- Other info: Full-time contract with training and development opportunities.
The predicted salary is between 26500 - 30000 £ per year.
A leading bullion trading company is looking for a Bullion Trader in Birmingham. The role involves supporting customers via phone and email, providing product guidance, processing orders, and maintaining high-quality service.
Ideal for individuals who enjoy customer interaction in a fast-paced environment, the position offers full-time contract with training and development opportunities. Salary ranges from £26,500 to £30,000, with additional perks like bonuses and 25 days holiday.
Bullion Trader – Customer-Facing Gold Specialist (Birmingham) employer: Jewellery Quarter Bullion
Contact Detail:
Jewellery Quarter Bullion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bullion Trader – Customer-Facing Gold Specialist (Birmingham)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, make sure you can confidently discuss bullion trading and answer common customer queries. Role-playing with a friend can be super helpful.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Bullion Trader – Customer-Facing Gold Specialist (Birmingham)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer-facing roles. We want to see how you’ve supported customers in the past, whether it’s through phone calls or emails. This is key for us as a Bullion Trader!
Tailor Your Application: Don’t just send out the same CV and cover letter everywhere. Take a moment to tweak your application to fit the Bullion Trader role. Mention specific skills that align with the job description, like product guidance and order processing.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’re the perfect fit for this fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jewellery Quarter Bullion
✨Know Your Gold
Make sure you brush up on your knowledge of bullion trading and the gold market. Understand the different types of gold products, their values, and current market trends. This will not only impress the interviewers but also help you answer customer queries confidently.
✨Customer Interaction Practice
Since this role is customer-facing, practice your communication skills. Role-play common customer scenarios with a friend or family member. Focus on being clear, friendly, and informative, as this will showcase your ability to provide high-quality service.
✨Show Your Passion for Trading
Express your enthusiasm for the bullion trading industry during the interview. Share any personal experiences or interests related to trading or finance. This will demonstrate your commitment to the role and your eagerness to contribute to the company's success.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the training and development opportunities mentioned in the job description. This shows that you're serious about growing within the company and are genuinely interested in the position.
