At a Glance
- Tasks: Assist customers with custom orders and support the 3D printing team.
- Company: Join JewelCast, a leading jewellery casting company in Birmingham's historic Jewellery Quarter.
- Benefits: Enjoy flexible hours, competitive salary, and discounts on in-house services.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Gain valuable experience in a creative industry while working with cutting-edge technology.
- Qualifications: Strong communication skills and a willingness to learn; jewellery experience not required.
The predicted salary is between 22050 - 26950 £ per year.
Administrative Assistant in 3D Printing Department supporting the work of the Jeweller since 2006. JewelCast is primarily a casting company specialising in high quality precious metal castings. In addition to this, we offer an exciting range of in-house CAD design, 3D printing and mould cutting services. We have recently moved into a beautifully restored building in the heart of Birmingham's historic Jewellery Quarter, featuring modern facilities and state-of-the-art equipment.
About the role: This position is primarily administrative. It involves assisting customers with placing orders for their custom designs (please note this is not a CAD design role). While familiarity with the Jewellery Industry is preferred, it is not mandatory as comprehensive training will be provided. We are seeking an individual with strong customer service communication and organisational abilities. The ideal candidate should be a team player with a keen eye for detail, capable of working under pressure, and adhering to stringent manufacturing processes.
Responsibilities:
- Order entry
- Sending customer quotes
- Responding to customer queries by email and over the phone
- Supporting files using CAD software
- Cleaning and preparing waxes/resins for casting
- Quality control
- Liaising and working closely with other departments
Requirements:
- A strong work ethic and willingness to learn
- A keen eye for detail
- Customer service experience
What we offer:
- Competitive salary based on experience
- Flexible working hours
- In-house service discounts
- Company pension
- 1 extra day holiday for your birthday
- Biannual staff events/parties
- Simply Health healthcare cash plan
Administrative Assistant In 3D Printing Department, Jewelcast - Jewellery Quarter, Birmingham employer: JewelCast
JewelCast offers comprehensive training for new employees, making it an attractive option for those looking to enter the jewellery industry without prior experience. The company fosters a collaborative work environment where attention to detail and strong customer service skills are valued. With modern facilities and state-of-the-art equipment, employees have the opportunity to work in a dynamic setting that supports professional growth.
