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- Tasks: Manage online bookings and provide top-notch customer service.
- Company: Exciting travel agency with a focus on customer satisfaction.
- Benefits: Flexible hours, travel perks, and opportunities for growth.
- Why this job: Join a vibrant team and help others explore the world.
- Qualifications: Experience with GDS systems is a plus; great communication skills needed.
- Other info: Fast-paced environment with a chance to learn about the travel industry.
The predicted salary is between 24000 - 36000 £ per year.
Responsible for handling online reservations, customer inquiries, and managing e-commerce platforms. Ensure a smooth booking process and provide excellent customer service.
Key Responsibilities
- Manage online reservations and booking systems
- Respond to customer enquiries via email, phone, and online platforms
- Process bookings, payments, and confirmations
- Update product/service listings on e-commerce platforms
- Coordinate with operations team for reservation arrangements
- Handle cancellations, reissuance, changes, and refunds when required
- Maintain accurate booking and customer records
Prior GDS Knowledge (Travelport / Amadeus / Sabre) is a bonus.
Travel Consultant/ Ticketing Agent in Penarth employer: JETSPEED TRAVEL PRIVATE LIMITED
Contact Detail:
JETSPEED TRAVEL PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant/ Ticketing Agent in Penarth
✨Tip Number 1
Get familiar with the e-commerce platforms and booking systems used in the travel industry. Knowing your way around tools like Travelport, Amadeus, or Sabre can really set you apart from the competition.
✨Tip Number 2
Practice your customer service skills! Whether it’s through role-playing scenarios or real-life interactions, being able to handle inquiries and complaints smoothly will show potential employers that you’re ready for the job.
✨Tip Number 3
Network with professionals in the travel industry. Attend events, join online forums, or connect on LinkedIn. You never know who might have a lead on a job or can offer valuable advice!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Travel Consultant/ Ticketing Agent in Penarth
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've handled inquiries and resolved issues in the past, as this is key for a Travel Consultant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what you’ve done and how it relates to the job!
Tailor Your Application: Make sure to customise your application for this specific role. Mention your familiarity with online reservations and e-commerce platforms, as well as any GDS knowledge you might have. This shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at JETSPEED TRAVEL PRIVATE LIMITED
✨Know Your GDS
If you have experience with Global Distribution Systems like Travelport, Amadeus, or Sabre, make sure to highlight it. Brush up on your knowledge of these systems before the interview, as they are crucial for the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will show your potential employer that you understand the importance of customer satisfaction.
✨Familiarise Yourself with E-commerce Platforms
Since the job involves managing e-commerce platforms, do some research on the ones the company uses. Be ready to discuss how you would handle online reservations and what strategies you might implement to improve the booking process.
✨Practice Common Scenarios
Anticipate questions related to handling cancellations, changes, and refunds. Practising how you would respond to these scenarios can help you feel more confident during the interview and demonstrate your problem-solving skills.