At a Glance
- Tasks: Manage ticketing processes and ensure customer satisfaction in a fast-paced travel environment.
- Company: Inqbaytor, a leading travel company focused on unforgettable experiences.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on customer service and teamwork.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Experience in travel agencies, strong knowledge of ticketing and GDS systems.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Manage end-to-end ticketing processes, ensuring accuracy and efficiency.
- Handle reissues and refunds with exceptional attention to detail and customer satisfaction.
- Utilize New Distribution Capability (NDC) to optimize the booking experience.
- Apply knowledge of Low-Cost Carriers (LCC) in ticketing and booking procedures.
- Leverage abilities with various Global Distribution Systems (GDS) to provide seamless travel solutions.
Requirements
- Proven experience in a travel agency or similar role, preferably as a Senior Travel Executive.
- Strong knowledge of ticketing, reissue, refunds, NDC, LCC, and GDS.
- Excellent communication and interpersonal skills to connect with clients and partners effectively.
- Detail-oriented with exceptional problem-solving abilities.
- Ability to work with at least 2 GDS systems (Amadeus, Galileo or Sabre).
Are you passionate about travel and customer service? Do you thrive in a fast-paced environment where your expertise can make a difference? Inqbaytor, a leading travel company dedicated to delivering unforgettable experiences, is seeking a highly skilled OTA Manager to join our dynamic team.
ONLINE TRAVEL AGENCY (OTA) MANAGER in Penarth employer: JETSPEED TRAVEL PRIVATE LIMITED
Inqbaytor is an exceptional employer that values its employees by fostering a vibrant work culture centred around collaboration and innovation in the travel industry. With a commitment to professional growth, we offer extensive training opportunities and support for career advancement, ensuring that our team members thrive in their roles. Located in a bustling area, our office provides a stimulating environment where passion for travel and customer service can flourish, making it an ideal place for those looking to make a meaningful impact.
Contact Details:
JETSPEED TRAVEL PRIVATE LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ONLINE TRAVEL AGENCY (OTA) MANAGER in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about OTA roles. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or online, be ready to discuss your experience with ticketing processes and GDS systems. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for interviews by brushing up on NDC and LCC knowledge. Be ready to share examples of how you've handled reissues and refunds in the past. This will show you're detail-oriented and ready to tackle challenges head-on!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and genuinely interested in joining our team.
We think you need these skills to ace ONLINE TRAVEL AGENCY (OTA) MANAGER in Penarth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous roles in travel agencies or similar positions. We want to see how your experience as a Senior Travel Executive has prepared you for this OTA Manager role.
Be Detail-Oriented:Since the job involves managing ticketing processes and handling reissues and refunds, it’s crucial to demonstrate your attention to detail. Share examples of how you've ensured accuracy in your past work.
Talk About Your Tech Skills:We’re keen on your knowledge of NDC and GDS systems like Amadeus, Galileo, or Sabre. Make sure to mention your proficiency with at least two GDS systems and how you've used them to enhance the booking experience.
Connect with Us:Don’t forget to express your passion for travel and customer service! We love candidates who can connect with clients and partners effectively. Apply through our website to make sure we see your application!
How to prepare for a job interview at JETSPEED TRAVEL PRIVATE LIMITED
✨Know Your Ticketing Processes
Make sure you brush up on the end-to-end ticketing processes, including reissues and refunds. Be ready to discuss how you've handled these in past roles, as this will show your attention to detail and customer satisfaction.
✨Familiarise Yourself with NDC and GDS
Since the role involves utilising New Distribution Capability (NDC) and working with Global Distribution Systems (GDS), it’s crucial to understand how they work. Prepare examples of how you've used these systems to optimise booking experiences in your previous jobs.
✨Highlight Your Experience with LCCs
Given the importance of Low-Cost Carriers (LCC) in ticketing, be ready to share your knowledge and experience with them. Discuss specific instances where you successfully navigated LCC procedures to enhance customer satisfaction.
✨Show Off Your Communication Skills
As excellent communication is key for this role, think of ways to demonstrate your interpersonal skills during the interview. Prepare to share examples of how you've effectively connected with clients and partners in the past.
