At a Glance
- Tasks: Lead the strategy for our BAD Product, enhancing customer experiences and simplifying complex systems.
- Company: Join JetBrains, a leader in intelligent software development tools with over 15 million users.
- Benefits: Enjoy competitive salary, flexible work hours, extra time off, and learning opportunities.
- Other info: Inclusive workplace culture that values diverse ideas and backgrounds.
- Why this job: Make a real impact by improving user experiences for millions of developers and admins.
- Qualifications: Proven experience in managing complex SaaS products and strong collaboration skills.
The predicted salary is between 63000 - 77000 £ per year.
Are you looking to own the customer-facing experience for JetBrains products, from how individuals and organizations buy and manage software to how licensing and entitlements work behind the scenes?
About JetBrains: We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do: In this role, you’ll lead the strategy for BAD (Business Application Development) Product. You’ll tackle the complex web of purchases, subscriptions, organization administration, and usage-based services, making sure our customers have a smooth, coherent experience every step of the way. You’ll work closely with engineering, design, analytics, QA, and BAD Platform, as well as Sales, Customer Success, and Finance teams. You’ll have the autonomy to drive product discovery, validate hypotheses through data and experimentation, and define the long-term vision for our licensing and administration ecosystem.
- Define and execute the product vision, strategy, and roadmap for BAD Product systems.
- Uncover user friction through customer research, support data, telemetry, and feedback from internal teams.
- Map and improve end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration.
- Identify gaps, overlaps, and inconsistencies across sub-systems to build a clear, unified user experience.
- Partner with engineering, design, analytics, and QA from early discovery through launch and continuous iteration.
- Define and track key product metrics for adoption, conversion, and support demand.
- Communicate product direction, trade-offs, and progress clearly to cross-functional stakeholders.
What you’ll bring:
- An ownership mindset, taking responsibility for outcomes, not just task completion.
- A clear focus on underlying problems and desired outcomes rather than immediate feature requests.
- Comfort with technical complexity, trade-offs, and systems thinking.
- A preference for quality, long-term sustainability, and user trust over short-term fixes.
- The ability to make grounded decisions using customer research, analytics, and experimentation.
- Strong collaboration skills across multi-disciplinary teams and distinct business areas.
What you’ll need:
- A proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end.
- Hands-on experience driving product discovery, user research, and roadmap prioritization.
- Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders.
- Experience making data-informed decisions using telemetry, product metrics, and experimentation.
- The ability to work comfortably alongside engineering teams on technical details, APIs, data models, and system integrations.
- Fluency in English.
What success looks like: In practice, success means building a licensing and administration experience that feels seamless to the user and resilient under the hood. You'll bring clarity to ambiguous systems, simplify fragmented customer flows, and establish reliable product metrics. Ultimately, you succeed by removing friction for millions of developers and admins, allowing them to focus on their actual work.
Why join JetBrains?
- Strong base salary – We offer competitive pay that reflects your skills and experience.
- Flexible work schedule – Enjoy the freedom to work from home or from the office.
- Extra time off – More days to relax, recharge, and do the things you love.
- Learning and development opportunities – Access to conferences, courses, and language classes.
- Relocation support – Assistance to help make your move as smooth and stress-free as possible.
- Free meals and snacks – Lunch and refreshments provided to keep you fueled.
- Health and wellness – On-site gyms or sports club stipends.
- Internal events – Company-wide celebrations and team gatherings.
We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. If this sounds like you, we’d love to read your application.
Senior Product Manager (BAD Product) in London employer: JetBrains
JetBrains is an excellent employer for those looking to make a significant impact in the software development landscape. With a strong focus on innovation and a collaborative work culture, employees are encouraged to grow their skills while working on cutting-edge AI-first tools. The flexibility of remote work combined with opportunities for professional development makes JetBrains a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (BAD Product) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like JetBrains!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at JetBrains would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at JetBrains through your school's career services!
We think you need these skills to ace Senior Product Manager (BAD Product) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager (BAD Product), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager (BAD Product) position at JetBrains. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at JetBrains
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
