At a Glance
- Tasks: Assist in managing high-volume accounts payable and resolving payment queries.
- Company: Join Jet2.com and Jet2holidays, a growing leader in the travel industry.
- Benefits: Enjoy hybrid working, profit share schemes, and annual pay reviews.
- Why this job: Be part of a dynamic team shaping the future of travel while making a real impact.
- Qualifications: Looking for detail-oriented individuals with customer service skills and problem-solving abilities.
- Other info: Ideal for those with experience in high-volume queries or the travel sector.
The predicted salary is between 28800 - 42000 £ per year.
As our AP Query Assistant, you'll play a key role within the Accounts Payable Team, whose accurate and timely actions are essential to the needs of the business. You'll work within a larger Accounts Payable Team managing a high-volume Accounts Payable ledger and be responsible for reconciling accounts, managing queries and dealing with payment enquiries from our hoteliers based overseas.
You’ll have access to a wide range of benefits including:
- Hybrid working (we're in the office 2 days per week)
- Generous Discretionary Profit Share Scheme
- Annual pay reviews
We’re on the lookout for talented individuals to join us following a period of strategic growth across the business and help shape the future of Jet2.com and Jet2holidays. If you’re ready to headline transformative initiatives, this is your calling!
What you’ll be doing:
You’ll liaise with our hotel suppliers across Europe to ensure supplier accounts are reconciled, invoice queries are proactively identified and resolved and payments are made on time to our suppliers. You’ll be expected to manage complex invoice and contract queries requiring a high level of attention to detail and strong problem-solving skills. The ideal candidate will be able to work on their own initiative to identify opportunities to improve supplier account management processes.
What you’ll have:
We’re looking for somebody with excellent levels of customer service, high attention to detail with an inquisitive mind and an eye for problem solving. This role would ideally suit someone from a high volume query/invoice background, a claims management environment or experience within the travel industry. If you strive for excellence and a fulfilling career, then Jet2.com and Jet2holidays is the place for you. Join us and become part of an organisation that works as one team and focuses on creating memories!
AP Query Assistant employer: Jet2holidays
Contact Detail:
Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AP Query Assistant
✨Tip Number 1
Familiarise yourself with the travel industry and accounts payable processes. Understanding the nuances of hotel supplier relationships and common invoice issues will give you an edge during interviews.
✨Tip Number 2
Brush up on your problem-solving skills by practising real-life scenarios related to invoice discrepancies or payment queries. Being able to demonstrate your thought process in resolving these issues can impress potential employers.
✨Tip Number 3
Network with professionals in the accounts payable field, especially those within the travel sector. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare questions that show your interest in improving supplier account management processes. This demonstrates your initiative and aligns with the company's focus on transformative initiatives.
We think you need these skills to ace AP Query Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts payable, invoice management, and customer service. Use specific examples that demonstrate your attention to detail and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with high-volume queries and how you can contribute to improving supplier account management processes.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, initiative, and customer service. Provide examples of how you've successfully managed complex queries or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the AP Query Assistant role.
How to prepare for a job interview at Jet2holidays
✨Showcase Your Attention to Detail
As the role requires high attention to detail, be prepared to discuss specific examples from your past experiences where your meticulousness made a difference. Highlight any instances where you successfully managed complex queries or reconciled accounts.
✨Demonstrate Problem-Solving Skills
The interviewers will be keen to see how you approach problem-solving. Prepare to share scenarios where you identified issues and implemented effective solutions, especially in high-volume environments.
✨Familiarise Yourself with Accounts Payable Processes
Brush up on your knowledge of accounts payable processes and terminology. Being able to speak confidently about invoice management and supplier reconciliation will show that you're serious about the role.
✨Emphasise Customer Service Experience
Since excellent customer service is crucial for this position, be ready to discuss your experience in providing top-notch service. Share examples of how you've handled inquiries or resolved issues for clients or suppliers in the past.