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- Tasks: Support the Crewing Team and manage Crew queries efficiently.
- Company: Join Jet2.com, an award-winning airline redefining travel experiences.
- Benefits: Enjoy discounts on flights, profit share, and a pension scheme.
- Why this job: Kickstart your aviation career in a fast-paced, dynamic environment.
- Qualifications: Interest in aviation and strong customer service skills required.
- Other info: Fixed-term contract with excellent growth opportunities from April to October.
The predicted salary is between 24000 - 36000 £ per year.
Jet2.com and Jet2holidays are always looking for great people to join our award-winning team of colleagues. We’re looking to hire a Crew Support Desk Assistant to join our Crewing Team. Reporting to the Crewing Supervisor, the Crew Support Desk Assistant is responsible for supporting the Crewing Teams and play a part in the effective resource management of all Crew across the Jet2.com flying programme. The Crewing Team is a fast paced and challenging environment where no two days are the same. It is a problem solving team at the heart of the busy day to day operation that constantly monitors over 3000 Crew members’ rosters across our 13 UK bases as well as overseas operations. This role will work across a 4 on 4 off shift pattern and is a Fixed-term contract from April - October.
Benefits:
- Colleague discounts on Jet2holidays and Jet2.com flights
- Generous Discretionary Profit Share Scheme
- Contributory pension scheme
What you’ll be doing:
- Responsible for ensuring all Crew calls and queries are managed and dealt with in an efficient and timely manner.
- Offering administrative support and maintaining departmental documentation.
- Required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations.
What you’ll have:
- An interest in starting a career within the aviation industry and thrive in a fast paced and demanding customer service environment.
- You must be able to remain calm and demonstrate the ability to manage your own workload in a demanding environment.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Crew Support Desk Assistant in Yeadon employer: Jet2
Contact Detail:
Jet2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Support Desk Assistant in Yeadon
✨Tip Number 1
Get to know the company! Research Jet2.com and Jet2holidays, their values, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves dealing with Crew calls and queries, being able to communicate clearly and calmly is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position. Plus, it shows you're proactive and serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on the role and ready to take that first step towards an exciting career in aviation.
We think you need these skills to ace Crew Support Desk Assistant in Yeadon
Some tips for your application 🫡
Show Your Passion for Aviation: Let us know why you're excited about starting a career in the aviation industry. Share any relevant experiences or interests that highlight your enthusiasm for the role and the fast-paced environment we thrive in.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Crew Support Desk Assistant role. We want to see how you can contribute to our Crewing Team and support our operations effectively.
Highlight Your Problem-Solving Skills: Since this role involves managing queries in pressurised situations, be sure to showcase any past experiences where you've successfully solved problems or handled challenging situations. We love seeing how you keep calm under pressure!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our award-winning team!
How to prepare for a job interview at Jet2
✨Know the Company
Before your interview, take some time to research Jet2.com and Jet2holidays. Understand their values, mission, and what makes them stand out in the aviation industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Problem-Solving Skills
As a Crew Support Desk Assistant, you'll be dealing with various challenges daily. Prepare examples from your past experiences where you've successfully solved problems under pressure. Highlighting your ability to stay calm and think on your feet will demonstrate that you're a great fit for the fast-paced environment.
✨Practice Effective Communication
Since the role involves communicating with Crew and other operational teams, practice clear and concise communication. You might want to do mock interviews with friends or family, focusing on how you convey information, especially in stressful scenarios. This will help you feel more confident during the actual interview.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges they face, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
