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- Tasks: Create memorable experiences and ensure safety for passengers onboard.
- Company: Join a leading airline with a focus on friendly customer service.
- Benefits: Earn up to £32,000 with commission, plus great perks and training.
- Why this job: Be part of an exciting team and travel while making a difference.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
- Other info: Flexible hours with potential for permanent roles after summer season.
The predicted salary is between 19200 - 28800 £ per year.
We have some fantastic opportunities to join as Cabin Crew at our 14th UK base, London Gatwick Airport. As a member of our Cabin Crew Team, you will play a crucial role in ensuring the safety, comfort and satisfaction of all our customers onboard our aircraft.
What will you do in the role?
- Create Memories onboard by providing our famous friendly customer service.
- Deliver high quality care, including first aid and general passenger assistance.
- Be Present and deliver sales by promoting our selection of in-flight products through exceptional services with confidence.
- Take Responsibility by ensuring the safety and security of our customers and colleagues on every flight and remaining up to date with company communications and procedures.
- Work as One Team with your Cabin Crew and Flight Deck colleagues to support each other in all situations.
What will you need?
- Passionate about customer service and go the extra mile to create memorable experiences.
- Communicate clearly and confidently.
- Always demonstrate an awareness of the importance of safety.
- Stay calm and focused under pressure.
- Comfortable actively promoting onboard products to achieve sales targets.
- Work well as part of a team to ensure a safe and seamless customer journey.
- Show initiative, professionalism, and accountability.
Our Crew opportunities are available on a full-time Fixed Term contract until the end of our summer season (November). There may be some permanent opportunities available towards the end of the season. Our 24/7 operation means your working hours will vary each week and will include very early starts and late finishes.
To operate as Cabin Crew, you must hold a current UK/EU passport with the required validity and be able to provide full references for the last 5 years and satisfactory criminal record checks. You must also be able to comply with all required medical and health and safety regulations, including continually being able to fasten the safety harness for the Crew Jump Seat and satisfy our reach requirements.
To prepare you for a successful career with our award-winning airline, you will need to complete our CAA approved 4-week training course. Held local to your base, this course will provide you with the essential skills and knowledge to excel in your role.
What can we offer you?
We offer our valued colleagues a range of benefits including: Excellent OTE of £32,000 plus, pro rata for the length of the contract, which includes a generous commission scheme and additional payments such as Flight Duty.
Cabin Crew in Surrey employer: Jet2
Contact Detail:
Jet2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew in Surrey
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about the airline to stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone the extra mile for someone. Be ready to share these stories during interviews to showcase your passion for creating memorable experiences.
✨Tip Number 3
Stay calm under pressure! Cabin Crew roles can get hectic, so practice staying composed in challenging situations. You might even want to role-play with a friend to prepare for those tricky interview questions.
✨Tip Number 4
Teamwork makes the dream work! Highlight your ability to work well with others. Share examples of how you’ve supported teammates in the past, as this is key for Cabin Crew roles. And remember, apply through our website for the best chance!
We think you need these skills to ace Cabin Crew in Surrey
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you went the extra mile to create memorable moments for others. We love seeing that passion!
Be Clear and Confident: Make sure your application is easy to read and understand. Use clear language and express your thoughts confidently. Remember, communication is key in this role, so show us you can do it right from the start!
Highlight Teamwork Skills: As Cabin Crew, working as part of a team is essential. In your application, mention any experiences where you collaborated with others to achieve a common goal. We want to see that you can support your colleagues just as much as our customers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic Cabin Crew team at London Gatwick Airport!
How to prepare for a job interview at Jet2
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples where you've gone the extra mile for someone, as this role is all about creating memorable experiences for passengers.
✨Safety First!
Familiarise yourself with basic safety protocols and first aid. Being able to discuss how you would handle emergencies or ensure passenger safety will show that you take this responsibility seriously.
✨Practice Your Sales Pitch
Since promoting in-flight products is part of the job, prepare a short sales pitch for one of the products. This will demonstrate your confidence and ability to engage customers effectively.
✨Teamwork Makes the Dream Work
Think of examples where you've worked well in a team. Be ready to share how you support colleagues and contribute to a positive working environment, as teamwork is crucial in this role.
