At a Glance
- Tasks: Create personalised customer journeys and optimise them through data insights and testing.
- Company: Join Jet2.com, a leader in unforgettable holidays and flights.
- Benefits: Enjoy hybrid working, annual pay reviews, and 26 days holiday.
- Other info: Be part of a dynamic team focused on a 'Customer First' ethos.
- Why this job: Make a real impact on customer experiences while collaborating with diverse teams.
- Qualifications: Experience in customer journey development and data-driven decision making.
The predicted salary is between 50000 - 60000 £ per year.
hackajob is collaborating with Jet2.com to connect them with exceptional professionals for this role.
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
In this role you will help to drive effective conversion through the development of impactful customer journeys that are relevant, personalised and continually optimised through testing. Supported closely by Adobe, and working closely with marketing, analytics and tech teams you will build new impactful campaigns, and use data insights and testing to help continuously improve existing journeys.
From setting up new channels and supporting next best action decisioning that meets customer contact consent rules, you’ll develop journeys in Adobe Target and Adobe Journey Optimizer (AJO) that are relevant, follow consent rules, and are flexible enough to meet changing business and trading needs.
As our Lead Customer Journey Developer, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Annual pay reviews
- 26 days holiday
