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- Tasks: Manage Crew calls, provide support, and maintain documentation in a fast-paced environment.
- Company: Leading UK airline redefining travel experiences.
- Benefits: Flexible 4-on/4-off shifts, competitive pay, and various perks.
- Why this job: Join us to elevate your career in the exciting aviation industry.
- Qualifications: Interest in aviation and strong customer service skills.
- Other info: Dynamic team environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading airline company in the UK is seeking a Crew Support Desk Assistant to join their Crewing Team. The role involves managing Crew calls and queries, offering administrative support, and maintaining documentation in a fast-paced environment.
The ideal candidate should have a keen interest in aviation and be able to thrive in a customer service role. This position operates on a 4 on 4 off shift pattern and offers various benefits.
Join us to redefine travel experiences and make your career fly!
Crew Support Desk Assistant — Aviation Ops (4-on/4-off) in Leeds employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Support Desk Assistant — Aviation Ops (4-on/4-off) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the airline on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your aviation knowledge. We want to show our passion for the industry, so read up on recent trends and news in aviation.
✨Tip Number 3
Practice common customer service scenarios. As a Crew Support Desk Assistant, we’ll need to handle queries efficiently, so role-playing with a friend can help us nail those responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Crew Support Desk Assistant — Aviation Ops (4-on/4-off) in Leeds
Some tips for your application 🫡
Show Your Passion for Aviation: When you're writing your application, let your love for aviation shine through! Mention any relevant experiences or interests that connect you to the industry. We want to see that you’re excited about joining our team and making a difference in the world of travel.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any experience you have with managing calls or queries. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get to the point quickly. We’re busy folks, so make it easy for us to see why you’d be a great fit for the Crew Support Desk Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Jet2.com
✨Know Your Aviation Stuff
Brush up on your aviation knowledge before the interview. Familiarise yourself with industry terms and current trends in aviation. This will show your genuine interest in the field and help you answer questions confidently.
✨Customer Service is Key
Since the role involves managing Crew calls and queries, prepare examples of how you've excelled in customer service roles. Think about specific situations where you resolved issues or provided exceptional support to customers.
✨Stay Organised
The job requires maintaining documentation in a fast-paced environment, so demonstrate your organisational skills. Bring a notepad to jot down important points during the interview and show that you can keep track of details effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the Crewing Team and the company culture. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Plus, it makes for a more engaging conversation!
