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- Tasks: Lead ecommerce merchandising strategy and enhance customer experiences using data-driven insights.
- Company: Join Jet2.com and Jet2holidays, a leader in redefining travel experiences.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on travel experiences for millions while developing your career.
- Qualifications: Proven ecommerce merchandising experience and strong analytical skills required.
- Other info: 15-month fixed-term contract with excellent mentorship opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Here at Jet2.com and Jet2holidays, we combine cutting‑edge technology with inspiring content to make booking holidays seamless and exciting. We’re looking for a Lead Ecommerce Merchandiser to support our Marketing area of the business. Reporting to the Ecommerce Merchandising Manager, our Lead Ecommerce Merchandiser will leverage digital behavioural analysis to guide merchandising decisions and support personalisation testing throughout our web and app platforms. Your leadership will be key in defining, executing, and continuously refining the merchandising strategy, driving both customer engagement and business growth. Please note that this role will be offered as a 15 month Fixed Term Contract to cover maternity leave. Hybrid working (we’re in the office 2 days per week).
What you’ll do:
- Lead strategy development for merchandising, using data‑driven insights to guide decisions and inform cross‑functional initiatives on effectiveness of content.
- Lead process improvement within Merchandising, including introducing efficiencies in workflow, campaign launches and BAU work.
- Own merchandising process (intake briefs and prioritisation), manage brief delegation and ensure optimal execution of initiatives between 5 editors and 2 testers.
- Collaborate with senior stakeholders (UX, CRO, Product, Revenue) to deliver customer‑first digital experiences, ensuring alignment with broader business goals.
- Mentor and guide the merchandising team supporting the growth of junior team members.
- Take a proactive role in managing project timelines, ensuring key initiatives are delivered on time and within resource.
What you’ll have:
- Proven experience in ecommerce merchandising, with a strong track record of managing key projects and driving results.
- Familiarity with the Adobe suite or similar ecommerce tools is a significant advantage.
- Strong analytical skills, with the ability to identify and interpret trends from data, translating insights into actionable merchandising strategies that enhance user experience and business performance.
- Solid understanding of ecommerce ecosystems, including the key drivers of digital performance and customer engagement, and how to leverage them effectively for business growth.
- Collaboration‑focused with a team‑oriented approach, with experience working closely with cross‑functional teams (UX, CRO, Product, Revenue) to execute ecommerce initiatives and optimise customer journeys.
- Effective communication skills, with the ability to convey insights and recommendations to various stakeholders, ensuring alignment and clear understanding across departments.
- A proactive, results‑driven mindset, with a keen attention to detail and a passion for continuously improving digital experiences and delivering customer‑first solutions.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Lead ECommerce Merchandiser employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead ECommerce Merchandiser
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements in ecommerce merchandising. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how your experience aligns with their goals, especially in driving customer engagement and business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Jet2.com and Jet2holidays.
We think you need these skills to ace Lead ECommerce Merchandiser
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Ecommerce Merchandiser role. Highlight your experience in ecommerce merchandising and how it aligns with our goals at Jet2.com and Jet2holidays. We want to see how you can drive results and enhance user experiences!
Show Off Your Analytical Skills: Since this role involves leveraging data-driven insights, don’t forget to showcase your analytical skills. Share examples of how you've used data to inform merchandising strategies or improve customer engagement. We love seeing numbers that tell a story!
Highlight Collaboration Experience: Collaboration is key in this role, so make sure to mention your experience working with cross-functional teams. Whether it's UX, CRO, or Product, we want to know how you've successfully partnered with others to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Jet2.com and Jet2holidays!
How to prepare for a job interview at Jet2.com
✨Know Your Data
As a Lead Ecommerce Merchandiser, you'll need to leverage digital behavioural analysis. Brush up on your analytical skills and be ready to discuss how you've used data to inform merchandising decisions in the past. Bring examples of trends you've identified and how they impacted your strategies.
✨Showcase Your Leadership Skills
This role involves mentoring and guiding a team, so be prepared to talk about your leadership style. Share specific instances where you've led a project or improved processes within a team. Highlight how you’ve supported junior members in their growth and development.
✨Collaboration is Key
You'll be working closely with various stakeholders, so demonstrate your collaborative spirit. Prepare examples of successful cross-functional projects you've been part of, and how you ensured alignment with broader business goals. Communication is crucial, so practice conveying your insights clearly.
✨Be Proactive and Results-Driven
The job description emphasises a proactive mindset. Think of times when you took the initiative to improve workflows or campaign launches. Be ready to discuss how you manage project timelines and ensure that key initiatives are delivered on time and within resources.