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For Companies At a Glance
- Tasks: Source and manage exciting in-flight retail products for Jet2.com.
- Company: Join Jet2.com, a leading airline redefining travel experiences.
- Benefits: Enjoy hybrid working, profit share, and exclusive travel discounts.
- Why this job: Make a real impact on customer satisfaction and revenue generation.
- Qualifications: Experience in FMCG buying, strong numerical and negotiation skills.
- Other info: Collaborative environment with endless career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
In-Flight Retail at Jet2.com is a key part of the overall business strategy, fulfilling two key roles for the business of Revenue Generation and Customer Satisfaction. The retail proposition encompasses many categories from food and beverage to luxury gifts, all of which must be delivered to the passenger in a space and time challenged environment. Reporting to the Senior In-Flight Retail Product Manager, our In-Flight Retail Buyer plays a crucial role in ensuring the successful commercial delivery of the proposition through effective management of range, pricing, margin and promotions for the onboard sales piece.
Benefits:
- Hybrid working (we’re in the office 2 days per week)
- Access to a generous discretionary profit share scheme
- Colleague discounts on Jet2.com flights and Jet2holidays packages
What You'll Do:
- Range Sourcing: Utilise category management principles to define and manage the ideal range selection, including negotiation of cost prices/supplier support to deliver the range to the commercial benefit of Jet2.com. Source and develop new retail products for the airline to offer customers a point of difference; development of relationships with suppliers within and outside of the Travel Retail Industry. Develop and implement a clear product strategy. Define and implement a clear promotional strategy. Define and achieve commercial goals, improving the sales and profitability of In-Flight Retail. Work collaboratively with the Operations and Trading teams, to ensure the end-to-end product decision matrix is optimised.
- Range Management: Maintaining Range detail and admin for all relevant systems and stakeholders. Managing samples, images for new range and existing for our In-Flight Retail Operations Centre (ROC) and Catalogue requirements for Jet2shop. Management of the crew and customer incentives. Organisation of range showcases – Cabin Crew, Retail Operation Centre, Head Office. Onboarding of new suppliers and retail agreements.
- Marketing: Negotiating supplier funded marketing activity within Jet2cafe and Jet2shop. Working alongside the In-Flight & Retail Revenue Customer Experience Manager to deliver In-Flight Retail communication. Delivery of In-Flight Shopping brochure, Jet2shop; development of the publication with Jet2.com’ preferred agency, in terms of content, layout, supplier advertising, photography and copy and full management of the critical path for onboard delivery. Management of all additional In-Flight Retail Marketing; create effective marketing campaigns and promotions via Web, e-mail & airport literature.
What You'll Have:
- Experience of buying in an FMCG role in the food/beverage/health & beauty sector in a major multiple environment is advantageous.
- Excellent numerical ability.
- Strong organisational skills.
- Excellent interpersonal skills and stakeholder management.
- Commercially astute with outstanding negotiation skills.
- Able to manage complex workloads through effective prioritisation of self and others.
- Strong commercial presentation skills.
- Good knowledge of Microsoft Excel, Word, Powerpoint etc.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
In-Flight Retail Buyer employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Flight Retail Buyer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Jet2.com. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Jet2.com’s in-flight retail strategies and think about how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your skills and experiences, especially those related to FMCG and negotiation – it’ll boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch!
We think you need these skills to ace In-Flight Retail Buyer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the In-Flight Retail Buyer role. Highlight your experience in FMCG, especially in food and beverage, and showcase your negotiation skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about in-flight retail and how you can contribute to our team. Be sure to mention any relevant achievements that demonstrate your commercial acumen.
Show Off Your Numbers: Since this role requires excellent numerical ability, don’t shy away from showcasing your analytical skills. Include examples of how you've used data to drive sales or improve profitability in previous roles. We love a good success story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get your career with us off the ground!
How to prepare for a job interview at Jet2.com
✨Know Your Products Inside Out
As an In-Flight Retail Buyer, you'll need to demonstrate a solid understanding of the products you'll be sourcing. Research the latest trends in food, beverage, and luxury gifts, and be prepared to discuss how these can enhance customer satisfaction and revenue generation for Jet2.com.
✨Showcase Your Negotiation Skills
Negotiation is key in this role, so come ready with examples of successful negotiations you've conducted in the past. Highlight your ability to secure favourable terms with suppliers while maintaining quality and value for customers.
✨Demonstrate Strong Organisational Skills
The role involves managing complex workloads and multiple stakeholders. Be prepared to share specific strategies you use to stay organised and prioritise tasks effectively, especially when dealing with range management and marketing campaigns.
✨Engage with Stakeholders
Interpersonal skills are crucial for this position. Think of ways you've successfully collaborated with teams or stakeholders in previous roles. Show that you can build relationships and work collaboratively to achieve commercial goals.
