At a Glance
- Tasks: Create unforgettable memories by providing friendly customer service and ensuring passenger safety.
- Company: Join Jet2.com, an award-winning airline with a focus on teamwork and customer satisfaction.
- Benefits: Earn up to £32,000, enjoy exclusive discounts, and receive free uniform and parking.
- Other info: Full-time fixed-term contract until November 2026 with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact on passengers' journeys.
- Qualifications: Passion for customer service, clear communication, and ability to work under pressure.
The predicted salary is between 24000 - 40000 £ per year.
Cabin Crew Opportunities for Summer 2026!
We have some fantastic opportunities to join Jet2.com as Cabin Crew at Stansted! As a member of our Cabin Crew Team, you will play a crucial role in ensuring the safety, comfort and satisfaction of all our customers onboard our aircraft.
What will you do in the role?
- Create Memories onboard by providing our famous friendly customer service.
- Deliver high quality care, including first aid and general passenger assistance.
- Promote our selection of in-flight products through exceptional service with confidence.
- Ensure the safety and security of our customers and colleagues on every flight.
- Support your Cabin Crew and Flight Deck colleagues in all situations.
What will you need?
- Passion for customer service and creating memorable experiences.
- Clear and confident communication skills.
- Awareness of the importance of safety.
- Ability to stay calm and focused under pressure.
- Comfort in actively promoting onboard products to achieve sales targets.
- Teamwork skills to ensure a safe and seamless customer journey.
- Initiative, professionalism, and accountability.
Our Crew opportunities are available on a full-time Fixed Term contract until November 2026. Our 24/7 operation means your working hours will vary each week and will include very early starts and late finishes.
To operate as Cabin Crew, you must hold a current UK/EU passport with the required validity and be able to provide full references for the last 5 years and satisfactory criminal record checks. You must also comply with all required medical and health and safety regulations, including being able to fasten the safety harness for the Crew Jump Seat and satisfy our reach requirements.
To prepare you for a successful career with our award-winning airline, you will need to complete our CAA approved 4-week training course. Held local to your base, this course will provide you with the essential skills and knowledge to excel in your role.
What can we offer you?
- Excellent OTE of £32,000 plus, pro rata for the length of the contract, which includes a generous commission scheme and additional payments such as Flight Duty & Sector Pay.
- No upfront fees for your Cabin Crew Training Course.
- Exclusive discounts on Jet2holidays and Jet2.com holidays and flights.
- Free Uniform and Car Parking at the airport you will be based.
- Contributory pension scheme and Life Assurance scheme of 3 x annual salary.
- 37 days holiday entitlement per annum (pro rata, including Bank Holidays).
- An Employee Assistance Programme for you and your family.
Only one application is permitted per season – therefore, please only apply for the Airport you wish to fly from. At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!
Cabin Crew - London Stansted in Essex employer: Jet2.com
Jet2.com is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As Cabin Crew based at London Stansted, you will enjoy competitive earnings with an excellent OTE of £32,000, alongside generous benefits such as exclusive travel discounts, a contributory pension scheme, and comprehensive training to support your career growth. Join us in creating memorable experiences for our customers while enjoying a rewarding and fulfilling career in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cabin Crew - London Stansted in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jet2.com. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for customers, think of examples from your past where you've gone the extra mile. Be ready to share these stories during your interview to demonstrate your passion for customer service.
✨Tip Number 3
Show off your teamwork spirit! Cabin Crew work closely with each other, so be prepared to discuss how you’ve successfully collaborated with others in the past. Highlighting your ability to work as part of a team will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Jet2.com family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Cabin Crew - London Stansted in Essex
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you've gone the extra mile to create memorable moments for others. We want to see that you genuinely care about making our customers' journeys special.
Communicate Clearly and Confidently:Make sure your application is clear and easy to read. Use straightforward language and avoid jargon. We appreciate confident communication, so don’t hesitate to express your thoughts and ideas in a way that reflects your personality!
Highlight Teamwork Skills:As part of our Cabin Crew, you'll be working closely with others. In your application, mention any team experiences you've had, whether in work or other settings. Show us how you can contribute to a supportive and collaborative environment!
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Jet2.com
✨Know Your Customer Service Basics
As a potential Cabin Crew member, it's crucial to showcase your passion for customer service. Think about past experiences where you went the extra mile for someone and be ready to share those stories. This will demonstrate your commitment to creating memorable experiences for passengers.
✨Safety First!
Familiarise yourself with basic safety protocols and procedures relevant to cabin crew roles. Be prepared to discuss how you would handle emergency situations or ensure passenger safety. Showing that you understand the importance of safety will set you apart from other candidates.
✨Teamwork Makes the Dream Work
Jet2.com values teamwork, so think of examples where you've successfully worked as part of a team. Be ready to explain how you support your colleagues and contribute to a positive working environment. This will highlight your ability to work well with others in high-pressure situations.
✨Sales Savvy
Since promoting in-flight products is part of the role, brush up on your sales techniques. Prepare to discuss how you would confidently promote products to passengers. Consider any previous experiences in sales or customer interactions that could illustrate your ability to meet sales targets.
