At a Glance
- Tasks: Join our Ground Operations Team to ensure safe and efficient aircraft turnarounds and assist customers at check-in.
- Company: Jet2.com is a leading airline known for its friendly service and commitment to customer satisfaction.
- Benefits: Enjoy £15.70/hour, free parking, 34 days holiday, discounts on holidays, and more perks!
- Why this job: This role offers a dynamic work environment with essential responsibilities and the chance to help customers start their holidays.
- Qualifications: Previous experience in Ground Operations and a full UK Driving Licence are required.
- Other info: Flexible shifts include early starts and weekends; contracts available until November 2025.
As a member of our Ground Operations Team at Edinburgh Airport, our Dispatch colleagues play an essential role in ensuring the safe and efficient turnaround of our aircraft as well as assist our customers with the check in process, managing queues and offering assistance as they arrive at the airport. What Can We Offer You? We offer our valued Dispatch colleagues a range of benefits including: – Hourly rate of £15.70 hour plus an extra £3.93 per hour for unsociable hours (hours worked between 11:00pm – 04:59am). Free Car Parking for all our colleagues at the airport. Rest areas to relax during breaks and free refreshments during your shift. 34 days holiday entitlement per annum (pro rata for part time hours). Recommend a Friend scheme (£250 for successful referrals) & pension scheme. Colleague discounts on Jet2holidays and Jet2.com holidays and flights. Annual pay review, our famous Red uniform, paid training course & much more! What will you do as a Dispatcher? Facilitate our aircraft turnaround, working with all teams involved in the turnaround, including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams Performing pre-flight check requirements, preparing accurate loading documentation including trim calculations and loading instructions Work to legal regulations and company requirements; operating all equipment in a safe manner and maintain a clear and safe working environment for you and your colleagues Welcome customers as they arrive for check-in, offering assistance and support at both self-service kiosks and manned check-in desks, while also managing queues efficiently. Ensure the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand valuesThis is a varied and fulfilling role with essential operational responsibility. We offer 37.5 hours per week contracts on a fixed term basis until November 2025. This is a rostered role that requires shift working, so flexibility is required. Shifts are a rolling 4 shifts on, 2 days off pattern and include frequent very early starts, late finishes & working weekends & bank holidays. You will receive your roster 4 weeks in advance. What Experience Will I Need? Thee successful candidate will have previous experience within a Ground Operations environment, and will posses an understanding of the technical aspects of the aircraft turnaround process. You will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team. For all our airside roles you must hold a full UK Driving Licence and the ability to pass a Medical, administered by the airport. Only one application is permitted for the same role our Summer 2025 opportunities, therefore only apply for the Airport you wish to work at. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays
Dispatchers: Edinburgh Airport employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatchers: Edinburgh Airport
✨Tip Number 1
Familiarize yourself with the specific operations at Edinburgh Airport. Understanding the layout, key personnel, and procedures can give you an edge during the interview process.
✨Tip Number 2
Highlight any previous experience in ground operations or dispatch roles. Be ready to discuss specific scenarios where you successfully managed aircraft turnaround or customer service.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've collaborated with others in high-pressure situations. This role requires strong communication and coordination with various teams.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Since this position involves early starts, late finishes, and weekends, showing your willingness to adapt is crucial.
We think you need these skills to ace Dispatchers: Edinburgh Airport
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Dispatcher at Edinburgh Airport. Highlight your relevant experience in Ground Operations and any supervisory roles you've held in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your teamwork abilities, organizational skills, and any technical knowledge related to aircraft turnaround processes.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage queues, assist customers, and work effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete to make a great first impression.
How to prepare for a job interview at Jet2.com
✨Show Your Ground Operations Knowledge
Make sure to highlight your previous experience in a Ground Operations environment. Discuss specific examples of how you've contributed to aircraft turnaround processes and any technical knowledge you possess.
✨Demonstrate Teamwork Skills
Since this role requires strong teamwork, be prepared to share examples of how you've successfully worked within a team. Emphasize your ability to collaborate with various teams, including Ground Operations, Flight Deck, and Cabin Crew.
✨Emphasize Customer Service Experience
As a Dispatcher, you'll be interacting with customers frequently. Share your experiences in providing excellent customer service, managing queues, and assisting customers during check-in. Show that you can maintain a friendly and effective service.
✨Be Ready for Shift Work Discussion
This position involves shift work, so be prepared to discuss your flexibility regarding working hours, including early starts, late finishes, and weekends. Show that you're adaptable and ready to meet the demands of the role.