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- Tasks: Ensure safety and comfort of passengers while delivering excellent customer service onboard.
- Company: Join Jet2.com, an award-winning airline known for its friendly service and great team culture.
- Benefits: Earn up to £32,000 with no training fees, discounts on holidays, and 37 days holiday per year.
- Why this job: Be part of a dynamic team creating memorable experiences for travelers while developing your career.
- Qualifications: No experience needed; just bring your passion for customer service and teamwork.
- Other info: Full-time fixed-term contract with varied hours; must complete a 4-week training course.
The predicted salary is between 24000 - 32000 £ per year.
As a member of our Cabin Crew Team at London Luton Airport, you will play a crucial role in ensuring the safety, comfort and satisfaction of all our customers onboard our aircraft. By taking responsibility and working as one team you will help maintain our award-winning reputation while delivering excellent customer service. Why join Jet2.com as Cabin Crew? We offer our valued colleagues a range of benefits including: * Excellent OTE of £32,000 plus, pro rata for the length of the contract, which includes a generous commission scheme and additional payments such as Flight Duty & Sector Pay * No upfront fees for your Cabin Crew Training Course * Discounts on Jet2holidays and Jet2.com holidays and flights * Free Uniform and Car Parking at the airport you will be based * Contributory pension scheme and Life Assurance scheme of 3 x annual salary * 37 days holiday entitlement per annum, pro rata (including Bank Holidays) * An Employee Assistance Programme, providing assistance and counselling for you and your family What will you do as Cabin Crew for Jet2.com? * Deliver high quality care, including first aid and general passenger assistance * Ensure the safety and security of our customers and colleagues on every flight * Be present and create memories onboard whilst providing our famous friendly customer service * Deliver sales by promoting our selection of in-flight products through exceptional service What do we look for in our Cabin Crew? Whilst previous experience is not required, we are looking for individuals who: * Enjoy delivering great customer service * Have clear and engaging communication skills * Demonstrate an awareness of the importance of safety at all times * Have a high level of attention to detail * Are motivated to achieve sales targets * Can work well as part of a team * Are able to comply to health and safety regulations, including continually being able to fasten the safety harness for the Crew Jump Seat and satisfy reach requirements All of our Cabin Crew opportunities are available on a full-time Fixed Term Contract basis. Our 24/7 operation means your working hours will vary each week and will include very early starts and late finishes. To operate as Cabin Crew you must be able to provide full references for the last 5 years and satisfactory criminal record checks. To prepare you for a successful career with our award-winning airline, you will need to complete our CAA approved 4-week training course. Held local to your base, this will provide you with the essential skills and knowledge to excel in your role. Only one application is permitted for our Summer 2025 opportunities, therefore only apply for the Airport you wish to fly from. At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team
Cabin Crew - Luton employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew - Luton
✨Tip Number 1
Familiarize yourself with Jet2.com's values and customer service philosophy. Understanding what makes our service unique will help you align your responses during the interview with our expectations.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's not directly related to aviation. Show us how your skills can translate into providing excellent care and support to our passengers.
✨Tip Number 3
Prepare for situational questions that assess your ability to handle emergencies or difficult customers. Think of examples from your past where you demonstrated quick thinking and teamwork.
✨Tip Number 4
Show enthusiasm for the role and the travel industry. Let us know why you want to be part of our Cabin Crew team and how you can contribute to creating memorable experiences for our customers.
We think you need these skills to ace Cabin Crew - Luton
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Cabin Crew position at Jet2.com. Familiarize yourself with the importance of customer service, safety protocols, and teamwork.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Focus on your customer service abilities, communication skills, and any experience working in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work as part of the Cabin Crew team. Mention why you want to join Jet2.com specifically and how you can contribute to their award-winning reputation.
Prepare for the Interview: If selected for an interview, prepare by practicing common interview questions related to customer service and teamwork. Be ready to discuss how you would handle various scenarios onboard and demonstrate your commitment to safety and customer satisfaction.
How to prepare for a job interview at Jet2.com
✨Show Your Customer Service Skills
As a Cabin Crew member, delivering excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, even if it's not in an aviation context.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Make sure to express your understanding of safety protocols and why they are important. You might even want to mention any relevant training or experiences that highlight your commitment to safety.
✨Communicate Clearly and Engagingly
Clear communication is essential for Cabin Crew. Practice articulating your thoughts clearly and confidently. During the interview, engage with the interviewer by maintaining eye contact and showing enthusiasm.
✨Highlight Teamwork Experience
Jet2.com values teamwork. Be ready to discuss instances where you successfully worked as part of a team. Emphasize your ability to collaborate and support your colleagues to achieve common goals.
