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- Tasks: Support AWS Connect applications and resolve technical issues in a fast-paced environment.
- Company: Join Jet2.com and Jet2holidays, redefining travel experiences for millions.
- Benefits: Enjoy hybrid working, annual pay reviews, and 26 days holiday plus Bank Holidays.
- Why this job: Make a real impact on customer journeys while developing your skills in AWS.
- Qualifications: Experience in AWS development and strong problem-solving skills required.
- Other info: Dynamic team with limitless potential for career growth.
The predicted salary is between 30000 - 50000 £ per year.
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
As our new AWS Developer, you’ll have a major impact on helping us achieve our goal. You’ll be supporting our AWS Connect applications in a fast-paced, time-critical environment. You’ll ensure that incidents are dealt with swiftly and professionally, respond to support tickets to resolve technical issues and provide guidance on best practices. You will also develop - to a high standard - features as requested and prioritised by the business. We will also rely on your expertise of the AWS environment to proactively propose improvements to Jet2's setup in order to prevent incidents and maintain the positive perception of AWS Connect.
As our AWS Developer, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Annual pay reviews
- 26 days holiday (plus Bank Holidays)
What you’ll be doing:
- Look after the day-to-day operation of our AWS Connect Environment and ancillary services.
- Be responsible for handling, prioritising and processing incidents and requests to ensure the continued operation of the AWS Connect platform.
- Manage requests through to completion, resolving or escalating in a timely manner to ensure that Service Levels are adhered to.
What you’ll have:
- Demonstrable experience in developing on AWS, application support, software troubleshooting or technical customer support.
- Comfortable diagnosing issues across AWS environments.
- Ability to communicate clearly with both technical and non-technical users.
- Strong analytical mindset, detail-oriented with a drive to problem solve incidents efficiently and accurately.
- Familiarity with ITIL, incident management or ticketing systems.
- Familiarity with AWS Best Practice software development.
- Confidence to manage multiple incoming requests and prioritise tasks effectively.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
AWS Developer employer: Jet2.com
Contact Detail:
Jet2.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Developer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jet2.com and Jet2holidays on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your AWS skills. Make sure you can talk confidently about your experience with AWS Connect and how you've tackled technical issues in the past. We want to see that problem-solving mindset in action!
✨Tip Number 3
Show off your passion for customer service! Jet2.com is all about that ‘Customer First’ ethos, so be ready to share examples of how you've gone above and beyond to help users or clients in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Jet2.com and Jet2holidays!
We think you need these skills to ace AWS Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AWS Developer role. Highlight your experience with AWS, application support, and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our 'Customer First' ethos. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully diagnosed and resolved issues in AWS environments. We’re looking for that analytical mindset and detail-oriented approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Jet2.com
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge before the interview. Familiarise yourself with AWS Connect and its features, as well as best practices for application support. Being able to discuss specific scenarios where you've used AWS effectively will show that you're not just familiar with the platform, but that you can leverage it to solve real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about incidents you've resolved, how you prioritised tasks, and the impact of your solutions. This will demonstrate your analytical mindset and ability to handle the fast-paced environment Jet2.com operates in.
✨Communicate Clearly and Confidently
Since you'll be interacting with both technical and non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on clear communication to showcase your ability to bridge the gap between different audiences. This skill is crucial for an AWS Developer at Jet2.com.
✨Be Ready to Discuss Improvements
Jet2.com values proactive thinking, so come prepared with ideas on how to improve their AWS setup. Think about potential enhancements or efficiencies you could propose based on your experience. This shows initiative and a commitment to maintaining a positive perception of AWS Connect.
