Passenger Service Agent — Create Memorable Airport Moments
Passenger Service Agent — Create Memorable Airport Moments

Passenger Service Agent — Create Memorable Airport Moments

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and assist passengers from check-in to boarding.
  • Company: Join a leading airline at London Gatwick Airport.
  • Benefits: Earn £15.00 per hour, plus bonuses and great employee perks.
  • Why this job: Create memorable moments for travellers and be part of a dynamic team.
  • Qualifications: Passion for customer care and ability to thrive under pressure.
  • Other info: Enjoy discounts and holiday entitlement while growing your career.

The predicted salary is between 13 - 16 £ per hour.

A leading airline is seeking Passenger Service Agents at London Gatwick Airport. In this role, you will provide exceptional customer service from arrival to boarding, assist with check-in, and ensure safety procedures are followed during flights.

Ideal candidates are passionate about customer care, adaptable under pressure, and enjoy teamwork.

This position offers competitive pay of £15.00 per hour, a discretionary bonus, and various employee benefits, including colleague discounts and holiday entitlement.

Passenger Service Agent — Create Memorable Airport Moments employer: Jet2.com Limited

Join a leading airline at London Gatwick Airport, where we prioritise exceptional customer service and teamwork. Our supportive work culture fosters employee growth with opportunities for training and development, while offering competitive pay, discretionary bonuses, and attractive benefits such as colleague discounts and generous holiday entitlement. Experience the excitement of the aviation industry in a dynamic environment that values your contributions and passion for customer care.
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Contact Detail:

Jet2.com Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Passenger Service Agent — Create Memorable Airport Moments

Tip Number 1

Network like a pro! Reach out to current or former Passenger Service Agents on LinkedIn. Ask them about their experiences and any tips they might have for landing the job at London Gatwick Airport.

Tip Number 2

Practice your customer service skills! Role-play common airport scenarios with friends or family. This will help you feel more confident when showcasing your passion for customer care during interviews.

Tip Number 3

Stay adaptable! Be ready to discuss how you've handled pressure in past roles. Employers love candidates who can think on their feet, especially in a fast-paced environment like an airport.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, you'll be one step closer to creating memorable moments for passengers at Gatwick!

We think you need these skills to ace Passenger Service Agent — Create Memorable Airport Moments

Customer Service
Adaptability
Teamwork
Attention to Detail
Safety Procedures
Check-in Assistance
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any relevant experiences where you went above and beyond to help someone out, as this will resonate with our focus on creating memorable airport moments.

Be Adaptable in Your Examples: We love candidates who can handle pressure with grace! In your application, include examples of how you've adapted to challenging situations in the past. This will show us that you're ready to tackle the dynamic environment of an airport.

Highlight Teamwork Skills: Teamwork is key in our role, so make sure to mention any experiences where you've successfully collaborated with others. Whether it's in a job or a group project, we want to know how you contribute to a team and support your colleagues.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team at London Gatwick Airport!

How to prepare for a job interview at Jet2.com Limited

Know the Airline Inside Out

Before your interview, do some research on the airline's values, mission, and recent news. This will not only show your enthusiasm for the role but also help you tailor your answers to align with what they stand for.

Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help someone, as this is crucial for a Passenger Service Agent.

Stay Calm Under Pressure

Since the role involves working in a fast-paced environment, be ready to discuss how you handle stressful situations. Share stories that demonstrate your ability to remain composed and effective when things get hectic.

Emphasise Teamwork

This position requires collaboration with colleagues, so highlight your teamwork skills. Prepare examples of successful projects or tasks you've completed as part of a team, showcasing your ability to work well with others.

Passenger Service Agent — Create Memorable Airport Moments
Jet2.com Limited

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