Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist passengers with check-in and ensure smooth travel experiences.
- Company: Leading airline company known for exceptional customer service.
- Benefits: Earn £12.53 per hour plus shift allowance and great employee perks.
- Why this job: Join a dynamic team and make a difference in customer journeys.
- Qualifications: Adaptability, teamwork, and a passion for helping others.
- Other info: Fixed-term contract until November 2026 with growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
A leading airline company is seeking a Passenger Service Agent at Newcastle Airport to ensure smooth customer experiences.
Responsibilities include:
- Assisting with check-in
- Document verification
- Providing exceptional customer service
The role requires adaptability and teamwork.
Offering £12.53 per hour plus shift allowance and various employee benefits, this position is ideal for self-motivated individuals looking to join a dynamic team on a fixed-term contract until November 2026.
Airport Passenger Service Agent - Calm, Customer-Focused in Newcastle upon Tyne employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Service Agent - Calm, Customer-Focused in Newcastle upon Tyne
✨Tip Number 1
Get to know the airline's values and culture before your interview. We want to see how you fit into our team, so show us that you understand what makes us tick!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Passenger Service Agent and how you'd handle them. We love seeing candidates who can think on their feet.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips about the role and the application process. Plus, it shows us you're genuinely interested in joining our team!
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application in front of us, and we’re always on the lookout for passionate individuals ready to make a difference.
We think you need these skills to ace Airport Passenger Service Agent - Calm, Customer-Focused in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to help customers, especially in high-pressure situations like at an airport.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention how your skills align with the responsibilities of a Passenger Service Agent, like check-in assistance and teamwork.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jet2.com Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Passenger Service Agent involves. Familiarise yourself with the responsibilities like check-in procedures and document verification. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your calm and customer-focused approach.
✨Emphasise Teamwork and Adaptability
The airline industry can be unpredictable, so highlight your ability to work well in a team and adapt to changing situations. Prepare examples of how you've successfully collaborated with others or handled unexpected challenges in previous roles.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows professionalism and respect for the interviewer's time, which is crucial in a customer-facing role like this one.
