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- Tasks: Deliver top-notch customer service and assist with check-in at Manchester Airport.
- Company: Join a leading airline provider known for its commitment to customer experience.
- Benefits: Earn £13.19 per hour, plus shift allowance and fantastic perks.
- Why this job: Be part of a dynamic team that enhances travel experiences for passengers.
- Qualifications: Passionate, adaptable individuals who thrive under pressure are encouraged to apply.
- Other info: Fixed-term role with opportunities for growth in the aviation industry.
The predicted salary is between 13 - 16 £ per hour.
A leading airline provider seeks a Passenger Service Agent for their Ground Operations Team at Manchester Airport. This role is critical for ensuring a smooth and enjoyable experience for customers.
Responsibilities include:
- Providing excellent customer service
- Assisting with check-in and safety procedures
Candidates should be passionate, adaptable, and able to work under pressure. This fixed-term role offers a pay rate of £13.19 per hour, shift allowance, and numerous benefits.
Airport Passenger Service Agent | Customer Experience in Manchester employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Service Agent | Customer Experience in Manchester
✨Tip Number 1
Get to know the airline and its values before your interview. We want to see that you’re genuinely interested in providing top-notch customer service and making passengers' journeys smoother. Research their mission and recent news to show you’re on the ball!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Passenger Service Agent and how you’d handle them. We love seeing candidates who can think on their feet and adapt to different situations, especially under pressure.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips about the role and the company culture. Plus, it shows us that you’re proactive and really keen on landing this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else!
We think you need these skills to ace Airport Passenger Service Agent | Customer Experience in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a smooth and enjoyable experience for passengers.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or similar roles. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your adaptability and ability to work under pressure.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Passenger Service Agent role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Manchester Airport!
How to prepare for a job interview at Jet2.com Limited
✨Know the Company Inside Out
Before your interview, do some homework on the airline provider. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Passenger Service Agent, customer experience is key. Prepare examples from your past where you’ve gone above and beyond for a customer or handled a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Adaptability
This role requires someone who can think on their feet. Be ready to discuss times when you had to adapt quickly to changes or unexpected challenges. Highlighting your flexibility will reassure the interviewer that you can handle the fast-paced environment of an airport.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows you’re engaged and serious about the position. Plus, it gives you valuable insights into whether this is the right fit for you.
