At a Glance
- Tasks: Connect tech teams with the business, turning insights into actionable improvements.
- Company: Join Jet2.com and Jet2holidays, a leader in unforgettable travel experiences.
- Benefits: Enjoy hybrid working, colleague discounts, and a profit share scheme.
- Other info: Be part of a dynamic team with limitless potential for your career.
- Why this job: Make a real impact by enhancing customer experience and driving business growth.
- Qualifications: Experience in tech environments and strong communication skills are essential.
The predicted salary is between 35000 - 42000 £ per year.
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work as One Team to drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights — and we couldn’t do it without our brilliant people. As our Tech Engagement & Communications Specialist, you’ll play a key role in strengthening the connection between Technology and the wider business. Acting as a bridge between technical teams and operational stakeholders, you’ll ensure business needs are clearly understood, translated into actionable insight, and supported through effective engagement and communication. Your work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time — ultimately enhancing customer experience, improving efficiency, and supporting business growth.
What you’ll be doing
- Act as the link between Technology and the business, building strong relationships and bringing teams together to identify challenges and opportunities.
- You’ll turn insights into clear, prioritised actions, helping to resolve pain points, to deliver value and enhance how Technology supports the business.
- Alongside this, you’ll play a key role in shaping and delivering Technology communications — creating clear, engaging content, evolving how we communicate, and using engagement data and insights to continuously improve reach, understanding and impact — helping colleagues stay informed and connected to Technology.
- Build and maintain effective relationships as the link between Technology and the business, ensuring clear and consistent engagement.
- Facilitate structured sessions to surface challenges, risks and opportunities, translating these into prioritised actions and outcomes.
- Maintain clear visibility of actions and progress, ensuring updates are communicated and momentum is sustained through to delivery.
- Create and deliver clear, engaging Technology communications across a range of channels, tailored to different audiences.
- Analyse communication performance and stakeholder feedback, using insights to refine and improve content, channels and approach.
- Support the evolution of Technology communications by introducing new ideas and approaches to increase engagement and effectiveness.
What you’ll have
- Experience working in a business-facing Technology or change environment.
- Strong stakeholder engagement skills, with the ability to build trust and maintain relationships at all levels.
- Experience facilitating workshops, meetings or engagement sessions to gather insight and drive outcomes.
- The ability to identify operational challenges and contribute to practical, value-focused improvements.
- Strong organisational skills, with the ability to track actions, manage priorities and ensure delivery of outcomes.
- Excellent written and verbal communication skills.
- A proactive, structured approach with strong attention to detail.
What you’ll get in return
- Hybrid working (we’re in the office 2 days per week).
- Colleague discounts on Jet2holidays and Jet2.com flights.
- Access to a generous discretionary profit share scheme.
Join us as we strengthen the partnership between Technology and the business, driving better outcomes and creating a smoother experience for our colleagues and customers alike. At Jet2.com and Jet2holidays, your potential has no limits.
Tech Engagement & Communications Specialist in Leeds employer: Jet2 Com Limited
As a Station Engineer at Belfast Airport, you will join a dynamic team dedicated to maintaining high standards of safety and efficiency in aviation. Our company offers a supportive work culture with fantastic career development opportunities, a contributory pension scheme, and generous holiday allowances, ensuring that you can thrive both professionally and personally. With additional benefits like colleague discounts on flights and holidays, we prioritise your well-being and success in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Engagement & Communications Specialist in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Jet2 Com Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Jet2 Com Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Jet2 Com Limited!
✨Direct Apply to Jet2 Com Limited
Let's not forget to apply directly through the Jet2 Com Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Tech Engagement & Communications Specialist in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jet2 Com Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jet2 Com Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Jet2 Com Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
