At a Glance
- Tasks: Lead the IT Hardware & Asset Management team to deliver top-notch service and manage hardware lifecycle.
- Company: Join a dynamic company focused on customer satisfaction and innovation.
- Benefits: Enjoy a manager's bonus, electric car scheme, and discounts on flights and holidays.
- Other info: Full-time role in Leeds with great career progression opportunities.
- Why this job: Make a real impact by improving processes and leading a dedicated team.
- Qualifications: Experience in IT hardware management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
As our IT Hardware & Asset Manager, you will take ownership of the end‑to‑end IT hardware and asset management service, leading the team to deliver a high‑quality, efficient, and customer‑focused service across the business. This role is responsible for ensuring that IT hardware services, procurement, and asset lifecycle management are delivered accurately, on time, and in line with agreed standards, policies, and service levels.
What you’ll be doing:
- Leading the IT Hardware & Asset Management team to deliver a reliable, customer‑focused service in line with SLAs and KPIs.
- Managing the end‑to‑end lifecycle of IT hardware assets, ensuring accuracy, control, and governance.
- Overseeing day‑to‑day operations including ticket management, stock control, and equipment fulfilment.
- Acting as the escalation point for complex issues, ensuring timely resolution.
- Building strong relationships with suppliers and managing performance and delivery.
- Working with stakeholders across the business to improve processes and ways of working.
- Driving continuous improvement across systems, reporting, and processes.
What you'll have:
- Experience in IT hardware asset management and procurement.
- Strong team leadership and people management skills.
- Experience with ITSM tools (e.g. ServiceNow) and asset tracking/CMDB.
- Excellent communication and stakeholder management skills.
- A proactive approach to problem‑solving and continuous improvement.
This role is full‑time based at our Holiday House office in Leeds, with excellent opportunities for progression within a growing organisation.
IT Hardware and Asset Manager in Leeds employer: Jet2 Com Limited
As an employer, we pride ourselves on fostering a dynamic and supportive work environment where innovation and collaboration thrive. Located in the vibrant city of Leeds, our Holiday House office offers excellent benefits such as a Managers Bonus, an Electric Car Scheme, and exclusive discounts on Jet2.com flights and Jet2holidays packages, all while providing ample opportunities for professional growth within a rapidly expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Hardware and Asset Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely wants to be part of their team.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements in IT hardware management and how you've improved processes or resolved issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Hardware and Asset Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT hardware asset management experience and any relevant leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your proactive approach to problem-solving – we love that!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Jet2 Com Limited
✨Know Your Hardware Inside Out
Make sure you brush up on your knowledge of IT hardware and asset management. Be prepared to discuss specific technologies, procurement processes, and lifecycle management strategies. This will show that you're not just familiar with the basics but can also lead the team effectively.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to share examples of your leadership experience. Talk about how you've managed teams in the past, resolved conflicts, or improved processes. Highlighting your people management skills will demonstrate that you can drive a customer-focused service.
✨Familiarise Yourself with ITSM Tools
If you have experience with ITSM tools like ServiceNow, make sure to mention it during the interview. If not, do some research on how these tools work and their importance in asset management. Showing that you understand these systems will give you an edge.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing stock control or resolving complex issues. Think through potential scenarios and how you would approach them. This will help you demonstrate your proactive problem-solving skills and ability to improve processes.
