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- Tasks: Source and manage exciting in-flight retail products while boosting sales and customer satisfaction.
- Company: Join Jet2.com, a leading airline redefining travel experiences.
- Benefits: Enjoy hybrid working, profit share, and discounts on flights and holidays.
- Why this job: Make a real impact on passenger experiences and enjoy a dynamic work environment.
- Qualifications: Experience in FMCG buying, strong numerical and organisational skills required.
- Other info: Collaborative culture with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
In-Flight Retail at Jet2.com is a key part of the overall business strategy, fulfilling two key roles for the business of Revenue Generation and Customer Satisfaction. The retail proposition encompasses many categories from food and beverage to luxury gifts, all of which must be delivered to the passenger in a space and time challenged environment.
Reporting to the Senior In-Flight Retail Product Manager, our In-Flight Retail Buyer plays a crucial role in ensuring the successful commercial delivery of the proposition through effective management of range, pricing, margin and promotions for the onboard sales piece.
As our In-Flight Retail Buyer, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Access to a generous discretionary profit share scheme
- Colleague discounts on Jet2.com flights and Jet2holidays packages
What you’ll do:
- Range Sourcing: Utilise category management principles to define and manage the ideal range selection, including negotiation of cost prices/supplier support to deliver the range to the commercial benefit of Jet2.com. Source and develop new retail products for the airline to offer customers a point of difference; development of relationships with suppliers within and outside of the Travel Retail Industry. Develop and implement a clear product strategy. Define and implement a clear promotional strategy. Define and achieve commercial goals, improving the sales and profitability of In-Flight Retail. Work collaboratively with the Operations and Trading teams, to ensure the end-to-end product decision matrix is optimised.
- Range Management: Maintaining Range detail and admin for all relevant systems and stakeholders. Managing samples, images for new range and existing for our In-Flight Retail Operations Centre (ROC) and Catalogue requirements for Jet2shop. Management of the crew and customer incentives. Organisation of range showcases – Cabin Crew, Retail Operation Centre, Head Office. Onboarding of new suppliers and retail agreements.
- Marketing: Negotiating supplier funded marketing activity within Jet2cafe and Jet2shop. Working alongside the In-Flight & Retail Revenue Customer Experience Manager to deliver In-Flight Retail communication. Delivery of In-Flight Shopping brochure, Jet2shop; development of the publication with Jet2.com’s preferred agency, in terms of content, layout, supplier advertising, photography and copy and full management of the critical path for onboard delivery. Management of all additional In-Flight Retail Marketing; create effective marketing campaigns and promotions via Web, e-mail & airport literature.
What you’ll have:
- Experience of buying in an FMCG role in the food/beverage/health & beauty sector in a major multiple environment is advantageous.
- Excellent numerical ability.
- Strong organisational skills.
- Excellent interpersonal skills and stakeholder management.
- Commercially astute with outstanding negotiation skills.
- Able to manage complex workloads through effective prioritisation of self and others.
- Good knowledge of Microsoft Excel, Word, Powerpoint etc.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
In-Flight Retail Buyer in Leeds employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Flight Retail Buyer in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Jet2.com employees on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching Jet2.com’s in-flight retail strategy. Understand their product range and think about how you can contribute to their goals. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice your negotiation skills! As an In-Flight Retail Buyer, you’ll need to demonstrate your ability to negotiate effectively. Role-play scenarios with friends or family to build your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jet2.com team and ready to take your career to new heights.
We think you need these skills to ace In-Flight Retail Buyer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the In-Flight Retail Buyer role. Highlight your experience in FMCG, especially in food and beverage, and showcase your negotiation skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about in-flight retail and how your skills align with our goals at Jet2.com. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your commercial acumen and organisational skills. Numbers speak volumes, so if you've improved sales or managed successful promotions, let us know!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Jet2.com Limited
✨Know Your Products Inside Out
As an In-Flight Retail Buyer, you'll need to demonstrate a solid understanding of the products you'll be sourcing. Research the latest trends in food, beverage, and luxury gifts, and be prepared to discuss how these can enhance customer satisfaction and revenue generation for Jet2.com.
✨Showcase Your Negotiation Skills
Negotiation is key in this role, so come ready with examples of past negotiations you've successfully handled. Highlight your strategies for achieving cost-effective deals while maintaining quality, and be prepared to discuss how you would approach supplier relationships in the travel retail industry.
✨Demonstrate Your Analytical Prowess
With excellent numerical ability being crucial, brush up on your data analysis skills. Be ready to talk about how you've used data to inform product selection and pricing strategies in previous roles. Familiarity with Excel will be a plus, so consider bringing along any relevant reports or analyses you've done.
✨Prepare for Team Collaboration Questions
This role requires working closely with various teams, so think about your experiences in collaborative environments. Prepare to discuss how you've effectively managed stakeholder relationships and prioritised tasks to meet commercial goals, ensuring that you can contribute positively to the team dynamic at Jet2.com.
