At a Glance
- Tasks: Support the Advanced Crewing Team in managing Crew queries and rosters efficiently.
- Company: Join Jet2.com, an award-winning airline with a customer-first ethos.
- Benefits: Enjoy discounts on flights, profit share, and a contributory pension scheme.
- Other info: Great opportunities for personal growth and making unforgettable travel experiences.
- Why this job: Kickstart your aviation career in a dynamic, fast-paced environment.
- Qualifications: Interest in aviation and strong communication skills under pressure.
The predicted salary is between 38725 - 47331 £ per year.
Jet2.com and Jet2holidays are always looking for great people to join our award-winning team of colleagues. We’re looking to hire an Advanced Crewing Support Desk Assistant to join our Advanced Crewing Team. Reporting to the Advanced Crewing Supervisor, the Advanced Crewing Support Desk Assistant is responsible for supporting the Advanced Crewing Teams and plays a part in the effective resource management of all Crew across the Jet2.com flying programme.
The Advanced Crewing Team is a fast-paced and challenging environment where no two days are the same. It is a problem-solving Team that constantly monitors Crew members’ rosters across our 14 UK bases as well as overseas operations. This role will work across a 4 on 4 off shift pattern (2 earlies, 2 lates - 4 off) 12-hour days.
As our Advanced Crewing Support Desk Assistant, you’ll have access to a wide range of benefits including:
- Colleague discounts on Jet2holidays and Jet2.com flights
- Generous Discretionary Profit Share Scheme
- Contributory pension scheme
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer-first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people.
What you’ll be doing:
- Responsible for ensuring all Crew calls and queries are managed and dealt with in an efficient and timely manner.
- Action Crew Swaps and Protection window in line with our SLAs.
- Offering administrative support and maintaining departmental documentation.
- Required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations.
What you’ll have:
- An interest in starting a career within the aviation industry and thrive in a fast-paced and demanding customer service environment.
- You must be able to remain calm and demonstrate the ability to manage your own workload in a demanding environment.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits.
Advanced Crew Support Desk Assistant in Leeds employer: Jet2 Com Limited
As a Station Engineer at Belfast Airport, you will join a dynamic team dedicated to maintaining high standards of safety and efficiency in aviation. Our company offers a supportive work culture with fantastic career development opportunities, a contributory pension scheme, and generous holiday allowances, ensuring that you can thrive both professionally and personally. With additional benefits like colleague discounts on flights and holidays, we prioritise your well-being and success in a rewarding environment.
