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- Tasks: Support Ground Operations teams and ensure compliance with safety procedures.
- Company: Join Jet2.com, a leading airline creating memorable holiday experiences.
- Benefits: Enjoy competitive salary, full training, free parking, and growth opportunities.
- Why this job: Be part of a dynamic team in a forward-thinking company focused on customer service.
- Qualifications: Experience in Ground Operations, knowledge of Dangerous Goods, and strong IT skills required.
- Other info: Fluency in Spanish is a plus; work at Leeds Bradford Airport.
The predicted salary is between 28800 - 43200 £ per year.
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity to join our Ground Operations Team, based at our Head Office at Leeds Bradford Airport. Reporting to the Ground Operations Manager – Technical, the Ground Operations Executive – Technical will play a key role in supporting the department and various airport-based Ground Operations Teams across the network. Being a key point of contact within the company for all Ground Operations related matters, you will help promote a safe and ‘just’ culture across the network by providing expertise, guidance and advice to colleagues and third-party service providers on procedures, policies, and associated legislation as well as creating documentation to support compliance across the business area., * Act as a key contact for all aircraft weight and balance matters, including the timely processing of updated weight information within company systems, maintenance of the AHM565, reporting, promotion of best practice, and assistance with system developments
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You will be instrumental in the production and maintenance of Ground Operations Instructions and associated company manuals, including the Ground Handling Manual and Ground Operations Procedures Manual and ensuring all stations are kept updated on Jet2.com’s policies and procedures.
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Provide assistance and guidance on the carriage of dangerous goods items, ensuring such items are carried safely and in accordance with industry requirements, as well as assisting with investigations and other related matters
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Control and management of the departmental EGOS system, ensuring the provision of accounts, the issuance of documentation and overall maintenance of the system
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Liaise closely with colleagues and service partners across the business, both in the UK and Overseas, and ensure we are compliant with the highest levels of safety and consistency across all areas of the operation.
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Play a key support role to company Charter Programme and any relevant lease aircraft operations from a Ground Operations perspective
The successful candidate will already be demonstrating Role Model behaviours and will have extensive previous experience within an airside or customer facing Ground Operations role. You will be a subject matter expert on procedures relating to Dangerous Goods with first-hand experience of aircraft weight and balance. You will be enthusiastic, self motivated, have excellent planning and organisational skills, as well as a passion for delivering excellent customer service. Knowledge of a European language is desirable, Spanish would be an advantage. Strong IT skills are required, including being proficient with Microsoft Excel to an advanced level.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 13 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
Hours per Week
40 Hours
Business Area
Ground Operations Uk
Team
Administrator – Ground Ops
Salary
Excellent
Division
Jet2.com
Careers With Us
Airline
Careers Dept
Operations
Careers Team
Ground Operations – Central Support
Jet2.com
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Leeds
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Permanent
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Full-time, Jet2.com
Ground Operations Executive - Technical employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Operations Executive - Technical
✨Tip Number 1
Familiarize yourself with the specific procedures and policies related to Ground Operations, especially those concerning aircraft weight and balance. Understanding these details will not only help you in interviews but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Network with current or former employees of Jet2.com to gain insights into the company culture and expectations for the Ground Operations Executive role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Brush up on your knowledge of dangerous goods regulations and how they apply to ground operations. Being able to discuss this topic confidently during your interactions with the hiring team will showcase your expertise and readiness for the role.
✨Tip Number 4
Highlight any experience you have with IT systems, particularly those related to ground operations management. Proficiency in tools like Microsoft Excel is crucial, so be prepared to discuss how you've used these skills in previous roles.
We think you need these skills to ace Ground Operations Executive - Technical
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Ground Operations Executive - Technical position. Highlight your relevant experience in airside operations and customer service in your application.
Tailor Your CV: Customize your CV to reflect your expertise in aircraft weight and balance, dangerous goods procedures, and any relevant IT skills, especially with Microsoft Excel. Use specific examples from your previous roles to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for delivering excellent customer service and how your skills align with Jet2.com's values and mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Jet2.com Limited
✨Show Your Expertise
Make sure to highlight your previous experience in Ground Operations, especially regarding aircraft weight and balance. Be prepared to discuss specific examples where you provided guidance on procedures or handled dangerous goods.
✨Demonstrate Your Customer Service Skills
Since the role emphasizes creating memorable experiences for customers, share instances where you went above and beyond to ensure customer satisfaction. This will showcase your alignment with Jet2.com's values.
✨Be Familiar with Company Policies
Research Jet2.com's policies and procedures related to Ground Operations. Being knowledgeable about their operations will demonstrate your commitment and readiness to contribute from day one.
✨Prepare for Technical Questions
Expect questions related to the technical aspects of the role, such as the management of the EGOS system or compliance with safety regulations. Brush up on relevant legislation and best practices to show your proficiency.
