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- Tasks: Enhance customer experience by providing excellent service and assisting with check-in.
- Company: Established airline company in Bournemouth with a focus on customer satisfaction.
- Benefits: Hourly rate of £13.85, plus extra pay for unsociable hours and great benefits.
- Why this job: Join a dynamic team and make a real difference in passengers' travel experiences.
- Qualifications: Strong customer service skills, adaptability, and teamwork abilities required.
- Other info: Physically active role with a fixed-term contract and opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
An established airline company in Bournemouth is seeking a Passenger Service Agent to enhance customer experience at the airport.
Key duties include:
- Providing excellent customer service
- Assisting with check-in
- Ensuring safety procedures are followed
The role demands high adaptability, teamwork, and the ability to remain calm under pressure. This is a physically active position with a fixed-term contract offering an hourly rate of £13.85, plus additional pay for unsociable hours. Apply today for a fulfilling career with excellent benefits.
Airport Passenger Service Agent – Customer‑Focused Role in Bournemouth employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Service Agent – Customer‑Focused Role in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the airline on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We want to show how adaptable and calm we can be under pressure, just like the role demands!
✨Tip Number 3
Dress the part! When we go for interviews, let’s make sure we look professional and approachable. First impressions matter, especially in a customer-focused role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Airport Passenger Service Agent – Customer‑Focused Role in Bournemouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've gone above and beyond to enhance customer experiences, just like you'll be doing as a Passenger Service Agent.
Tailor Your Application: Don’t just send the same CV everywhere! Customise your application to reflect the skills and qualities mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Keep It Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Jet2.com Limited
✨Know the Company
Before your interview, do a bit of homework on the airline. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing customer experience, be ready to share specific examples from your past where you provided excellent service. Think of situations where you went above and beyond to help someone, especially under pressure.
✨Demonstrate Adaptability
The job requires high adaptability, so prepare to discuss times when you had to adjust quickly to changing circumstances. Highlight your ability to stay calm and effective in fast-paced environments, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
