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- Tasks: Create unforgettable memories by providing friendly customer service and ensuring passenger safety.
- Company: Join Jet2.com, a leading airline known for its fantastic team culture.
- Benefits: Earn up to £32,000 with commission, enjoy exclusive travel discounts, and receive a free uniform.
- Why this job: Be part of an award-winning team and make a real impact on customers' journeys.
- Qualifications: Passion for customer service, strong communication skills, and ability to work under pressure.
- Other info: Full-time fixed-term contract until November 2026 with excellent career growth opportunities.
The predicted salary is between 24000 - 40000 £ per year.
Cabin Crew Opportunities for Summer 2026! We have some fantastic opportunities to join Jet2.com as Cabin Crew at Birmingham Airport! As a member of our Cabin Crew Team, you will play a crucial role in ensuring the safety, comfort, and satisfaction of all our customers onboard our aircraft.
What will you do in the role?
- Create Memories onboard by providing our famous friendly customer service.
- Deliver high quality care, including first aid and general passenger assistance.
- Promote our selection of in-flight products through exceptional service with confidence.
- Ensure the safety and security of our customers and colleagues on every flight.
- Support your Cabin Crew and Flight Deck colleagues in all situations.
What will you need?
- Passion for customer service and the ability to create memorable experiences.
- Clear and confident communication skills.
- Awareness of the importance of safety.
- Ability to stay calm and focused under pressure.
- Comfort in actively promoting onboard products to achieve sales targets.
- Teamwork skills to ensure a safe and seamless customer journey.
- Initiative, professionalism, and accountability.
Our Crew opportunities are available on a full-time Fixed Term contract until November 2026. Our 24/7 operation means your working hours will vary each week and will include very early starts and late finishes. To operate as Cabin Crew, you must hold a current UK/EU passport with the required validity and be able to provide full references for the last 5 years and satisfactory criminal record checks. You must also comply with all required medical and health and safety regulations, including being able to fasten the safety harness for the Crew Jump Seat and satisfy our reach requirements. To prepare you for a successful career with our award-winning airline, you will need to complete our CAA approved 4-week unpaid training course, held local to your base, which will provide you with the essential skills and knowledge to excel in your role.
What can we offer you?
- Excellent OTE of £32,000 plus, pro rata for the length of the contract, which includes a generous commission scheme and additional payments such as Flight Duty & Sector Pay.
- No upfront fees for your Cabin Crew Training Course.
- Exclusive discounts on Jet2holidays and Jet2.com holidays and flights.
- Free Uniform and Car Parking at the airport you will be based.
- Contributory pension scheme and Life Assurance scheme of 3 x annual salary.
- 37 days holiday entitlement per annum (pro rata, including Bank Holidays).
- An Employee Assistance Programme for you and your family.
Only one application is permitted per season – therefore, please only apply for the Airport you wish to fly from. At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!
Cabin Crew - Birmingham employer: Jet2.com Limited
Contact Detail:
Jet2.com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew - Birmingham
✨Tip Number 1
Get to know Jet2.com! Research the company culture and values so you can show how you fit in. When you apply through our website, make sure to highlight your passion for customer service and teamwork.
✨Tip Number 2
Practice your communication skills! As Cabin Crew, you'll need to be clear and confident. Try role-playing scenarios with friends or family to get comfortable with promoting in-flight products and handling customer queries.
✨Tip Number 3
Stay calm under pressure! Think of examples from your past experiences where you've handled stressful situations well. This will help you demonstrate your ability to keep a cool head during the interview process.
✨Tip Number 4
Show your initiative! Be ready to discuss times when you've gone the extra mile for customers. This is key for creating memorable experiences, which is what Jet2.com is all about. Remember, apply through our website for the best chance!
We think you need these skills to ace Cabin Crew - Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone the extra mile to create memorable experiences for customers in the past.
Be Clear and Confident: Make sure your application is easy to read and understand. Use clear language and structure your thoughts well. Confidence in your communication will reflect your ability to engage with customers onboard.
Highlight Teamwork Skills: As Cabin Crew, teamwork is key! In your application, mention times when you've successfully worked as part of a team. This shows us that you can collaborate effectively with colleagues to ensure a safe and enjoyable journey for passengers.
Follow the Application Guidelines: Remember, we only allow one application per season, so make it count! Apply through our website and double-check that you've met all the requirements before hitting submit. We can't wait to see your application!
How to prepare for a job interview at Jet2.com Limited
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think of examples where you've gone the extra mile for a customer or handled a difficult situation. Jet2.com values friendly service, so be ready to share how you create memorable experiences.
✨Safety First!
Familiarise yourself with basic safety protocols and first aid procedures. Being calm and focused under pressure is crucial in this role, so prepare to discuss how you would handle emergencies or ensure passenger safety during flights.
✨Teamwork Makes the Dream Work
Jet2.com emphasises working as one team. Prepare to talk about your experience in team settings, how you support colleagues, and any specific instances where teamwork led to success. Show that you can collaborate effectively with others.
✨Promote with Confidence
Since you'll be promoting in-flight products, think about how you would approach sales in a friendly and confident manner. Be ready to role-play a sales scenario during the interview to demonstrate your ability to engage customers and meet sales targets.
