At a Glance
- Tasks: Manage in-flight retail tech, ensuring devices run smoothly for an amazing customer experience.
- Company: Join Jet2.com, a leader in redefining travel experiences with a customer-first ethos.
- Benefits: Enjoy annual pay reviews, colleague discounts, and hybrid working options.
- Other info: Dynamic environment with limitless potential for growth and development.
- Why this job: Kickstart your career in aviation tech while making unforgettable memories for passengers.
- Qualifications: Experience in IT hardware management and stocktaking is a plus.
The predicted salary is between 18000 - 25000 £ per year.
Are you passionate about aviation and cutting‑edge technology? Do you thrive in fast‑paced, dynamic environments? As our Apprentice In Flight Retail Systems Administrator, you will join our in‑flight systems team and play a crucial role in ensuring the seamless operation of our aircraft's onboard technological systems. Our customers are at the heart of everything we do, and ensuring that the tablets, devices and card readers are fully functioning is an important part of this! You will complete a Level 3 Business Administration Apprenticeship.
As our Apprentice In Flight Retail Systems Administrator you'll have access to a wide range of benefits including:
- Annual pay reviews
- Colleague discounts on Jet2.com flights and Jet2holidays packages
- Hybrid working (we’re in the office 2 days per week)
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What you'll be doing:
- Asset Management of all In‑Flight Retail point of sale and hardware, including regular stocktaking and audits.
- Distribute and retrieve POS devices to and from crew members.
- Maintenance of all devices, including the management of returns of defective devices.
- Raise and manage invoice and purchase order processes for all In‑Flight Retail hardware.
- Responsible for the investigation of hardware safety incidents in line with company procedures.
- Improvement and automation of processes and procedures in relation to In‑Flight Retail device tracking, asset management and management/reporting of device procedures.
What you'll have:
- Previous IT hardware asset management experience.
- Previous experience in stocktaking and audits would be desirable.
- Experience of managing service providers and multiple internal and external stakeholders.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Apprentice In-Flight Retail Systems Administrator employer: Jet2 Com Limited
At Jet2.com and Jet2holidays, we pride ourselves on being an exceptional employer that values our people and their growth. With a strong focus on a 'Customer First' ethos, our collaborative work culture fosters innovation and teamwork, while our comprehensive benefits package, including annual pay reviews and colleague discounts, ensures that our employees feel valued. Located in a dynamic environment, this role offers unique opportunities for professional development through a Level 3 Business Administration Apprenticeship, making it an ideal place for those looking to launch a rewarding career in aviation technology.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice In-Flight Retail Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the aviation and tech industries on LinkedIn. Join relevant groups and engage in discussions to get your name out there. You never know who might have a lead on that perfect role!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially the 'Customer First' ethos. This will help you tailor your answers and show them you're a great fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions related to IT hardware management and customer service. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Jet2.com and Jet2holidays.
We think you need these skills to ace Apprentice In-Flight Retail Systems Administrator
Some tips for your application 🫡
Show Your Passion for Aviation:Make sure to highlight your enthusiasm for aviation and technology in your application. We want to see that you’re genuinely excited about the role and how it fits into the fast-paced world of in-flight retail systems.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We love seeing how your background aligns with what we’re looking for, so make it personal!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Jet2 Com Limited
✨Know Your Tech
Make sure you brush up on your knowledge of in-flight retail systems and the technology used in aviation. Familiarise yourself with common devices like tablets and card readers, as well as any relevant software. This will show your passion for the role and help you answer technical questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous experience in IT hardware asset management and stocktaking. Think of specific examples where you've successfully managed devices or improved processes. This will demonstrate your capability and how you can contribute to the team at Jet2.com.
✨Emphasise Teamwork
Since this role involves working with multiple stakeholders, be ready to talk about your teamwork skills. Share examples of how you've collaborated with others in fast-paced environments. Highlighting your ability to work well with crew members and service providers will resonate with their 'Customer First' ethos.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. Inquire about the challenges the in-flight systems team faces or how they measure success in asset management. This shows your genuine interest in the position and helps you assess if it's the right fit for you.