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- Tasks: Provide top-notch customer service and manage check-in procedures at Manchester Airport.
- Company: Join Jet2.com Limited, a leading airline known for its excellent service.
- Benefits: Earn £13.72 per hour, plus extra pay for unsociable hours and great perks.
- Other info: 30-hour contracts available until November 2026 with free parking and discounts.
- Why this job: Be part of an exciting airport environment and make travellers' journeys memorable.
- Qualifications: Passion for customer service and ability to stay calm under pressure.
The predicted salary is between 28500 - 28500 £ per year.
Jet2.com Limited is seeking a Passenger Service Agent at Manchester Airport to provide outstanding customer service and handle check-in procedures. Candidates should demonstrate passion for customer service and remain calm under pressure.
This physically demanding role offers an hourly rate of £13.72, plus additional pay for unsociable hours. Available are 30-hour per week contracts on a fixed term basis until November 2026, complete with perks such as free parking, discounts, and holiday entitlement.
Airport Passenger Experience Agent employer: Jet2 Com Limited
Contact Detail:
Jet2 Com Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Experience Agent
✨Tip Number 1
Get to know the company! Research Jet2.com and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in your interview!
✨Tip Number 3
Stay calm under pressure! This job can be physically demanding and fast-paced, so practice some stress-relief techniques. Whether it’s deep breathing or quick stretches, showing you can handle pressure will impress the hiring team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you’re serious about joining the Jet2.com family. Don’t miss out on those perks like free parking and discounts!
We think you need these skills to ace Airport Passenger Experience Agent
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love candidates who can demonstrate their commitment to providing outstanding service!
Keep It Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate a well-structured application that highlights your relevant experience without unnecessary fluff.
Highlight Your Ability to Stay Calm Under Pressure: This role can be physically demanding and fast-paced, so it's important to show us how you handle stressful situations. Include examples of times when you've remained calm and collected while dealing with challenging circumstances.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Jet2 Com Limited
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past experiences where you went above and beyond for a customer. This role is all about providing outstanding service, so be ready to showcase your passion for helping others.
✨Stay Calm Under Pressure
Since this job can be physically demanding and fast-paced, practice how you would handle stressful situations. Prepare some scenarios where you had to stay calm and collected, and explain how you managed to resolve issues effectively. This will show that you're ready for the challenges of the role.
✨Familiarise Yourself with Jet2.com
Do your homework on Jet2.com and their values. Understanding their mission and what they stand for will help you align your answers with their expectations. Plus, it shows genuine interest in the company, which can set you apart from other candidates.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. It reflects your seriousness about the position and your understanding of the importance of appearance in the airline industry.