Airport Ground Dispatcher & Customer Helper
Airport Ground Dispatcher & Customer Helper

Airport Ground Dispatcher & Customer Helper

Full-Time 13 - 22 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Facilitate aircraft turnaround and assist customers during check-in processes.
  • Company: Leading airline service provider at Edinburgh Airport.
  • Benefits: Competitive hourly wage, free parking, discounts, and paid training.
  • Why this job: Join a dynamic team and make travel smoother for customers.
  • Qualifications: Strong teamwork and organisational skills; experience in Ground Operations.
  • Other info: Enjoy a vibrant work environment with great career prospects.

The predicted salary is between 13 - 22 £ per hour.

A leading airline service provider is looking for a Customer Helper-Dispatcher at Edinburgh Airport. This role involves facilitating aircraft turnaround and assisting customers during check-in processes.

Candidates should possess strong teamwork and organisational skills and have experience in Ground Operations.

The position offers a competitive hourly wage of £16.17 plus allowances for unsociable hours. Colleagues enjoy benefits including free parking, discounts, and paid training.

Airport Ground Dispatcher & Customer Helper employer: Jet2.com Limited

As a leading airline service provider, we pride ourselves on fostering a supportive and dynamic work environment at Edinburgh Airport. Our team members benefit from competitive pay, free parking, and discounts, alongside comprehensive training programmes that promote personal and professional growth. Join us to be part of a collaborative culture where your contributions are valued and rewarded.
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Contact Detail:

Jet2.com Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airport Ground Dispatcher & Customer Helper

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the airline. They can give you insider info on what it’s really like to work there and might even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions related to ground operations and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Show off your teamwork skills! During interviews, share specific examples of how you’ve worked well with others in high-pressure situations. This will highlight your ability to facilitate aircraft turnaround effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Airport Ground Dispatcher & Customer Helper

Teamwork
Organisational Skills
Ground Operations Experience
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Team Spirit: In your application, highlight any experiences that showcase your teamwork skills. We want to see how you’ve worked with others in fast-paced environments, especially in ground operations.

Be Organised: Since this role involves facilitating aircraft turnaround, it’s crucial to demonstrate your organisational skills. Mention any relevant experiences where you’ve successfully managed multiple tasks or coordinated activities.

Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description to show that you understand what we’re looking for in a Customer Helper-Dispatcher.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Jet2.com Limited

✨Know Your Ground Operations

Make sure you brush up on your knowledge of ground operations. Familiarise yourself with the processes involved in aircraft turnaround and customer check-in. This will not only show your expertise but also demonstrate your enthusiasm for the role.

✨Showcase Teamwork Skills

Since this role heavily relies on teamwork, be prepared to share examples of how you've successfully worked in a team before. Think of specific situations where your collaboration made a difference, and highlight your ability to communicate effectively with colleagues.

✨Prepare for Customer Scenarios

As a Customer Helper, you'll need to handle various customer interactions. Prepare for potential scenarios you might face during the interview. Practice responses to common customer queries or complaints, showcasing your problem-solving skills and patience.

✨Ask About Training and Benefits

Don’t hesitate to ask about the training provided and the benefits offered, like free parking and discounts. This shows that you're genuinely interested in the position and want to understand how the company supports its employees.

Airport Ground Dispatcher & Customer Helper
Jet2.com Limited

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