At a Glance
- Tasks: Lead a high-tech automated warehouse operation and drive key performance metrics.
- Company: Join Jet2.com and Jet2holidays, an award-winning travel industry leader.
- Benefits: Competitive salary, management bonuses, discounts on holidays, and excellent pension scheme.
- Other info: Be part of a fast-growing company that values people and innovation.
- Why this job: Shape the future of operations and lead a talented team in a dynamic environment.
- Qualifications: Experience in leading teams in automated warehouse operations and strong leadership skills.
The predicted salary is between 50000 - 60000 € per year.
Ready to take the lead in one of the most advanced automated warehouse and distribution operations in the travel industry? At Jet2.com and Jet2holidays, we’re continuing our exciting business transformation journey, and we’re looking for a highly capable Senior Operations Manager to help us shape the future of our Retail Operations Centre in Middlewich.
What You’ll Be Doing
- Lead a high‑tech automated operation, maximising throughput, accuracy and on‑time despatch.
- Drive key metrics across Security, Safety, Productivity, Stock accuracy and Customer Satisfaction.
- Analyse performance data and implement continuous improvement initiatives.
- Ensure full regulatory compliance, including CAA and HMRC bonded‑site requirements.
- Manage resource planning, daily operational reviews and stakeholder updates.
- Inspire, develop and engage a high‑performing team, promoting a culture of accountability and improvement, in line with the Jet2 ‘Take Me There’ values.
- Champion Health & Safety, Security and Environmental standards.
- Direct line management of 4 Shift Operations Managers and indirect management of up to 200 Warehouse Colleagues (including Operatives, Team Leaders and First Line Managers).
What You’ll Bring
- Proven experience leading high-performance, multi-level teams in automated warehouse operations.
- Strong knowledge of WMS/WCS systems and data‑driven performance management.
- Proven success delivering Lean/continuous improvement initiatives.
- Experience in regulated environments and bonded‑site compliance.
- Excellent leadership, communication and people‑management skills.
- Customer‑focused mindset with the ability to adapt and lead through change.
- Strong commercial and financial awareness.
What’s In It for You?
- Excellent salary plus annual pay review.
- Management Bonus Scheme.
- Contributory pension scheme.
- 3 x Salary Life Assurance.
- Employee Assistance Programme including professional counselling.
- Colleague discounts on Jet2holidays and Jet2.com holidays and flights.
- Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle.
- Uniform Provided – Branded gear so you can lead with pride.
- On‑site Facilities – free parking, and break areas for your comfort.
At Jet2.com and Jet2holidays, you’ll be part of a fast‑growing, award‑winning business that puts people at the heart of everything we do. You’ll have the opportunity to shape a cutting‑edge operation, lead a talented team and make a real impact as we continue to innovate and grow. If you’re ready to take on a high‑profile leadership role and help us deliver an operation we can all be proud of, apply today!
Senior Operations Manager in Middlewich employer: Jet2.com and Jet2holidays
At Jet2.com and Jet2holidays, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Middlewich. Our commitment to employee growth is evident through our comprehensive benefits package, including competitive salaries, management bonuses, and extensive discounts on travel and leisure. Join us to lead a high-performing team in a cutting-edge automated operation, where your contributions will directly shape the future of our Retail Operations Centre and be part of a culture that values innovation, accountability, and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in Middlewich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Jet2.com and understanding their values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their exciting transformation journey.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've inspired and developed teams in previous roles. Highlight your success in driving performance metrics and continuous improvement initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Jet2.com family.
We think you need these skills to ace Senior Operations Manager in Middlewich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in leading high-performance teams and managing automated warehouse operations. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve driven improvements in productivity, safety, and customer satisfaction. We love seeing results!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you embody our 'Take Me There' values. We want to feel your enthusiasm for joining our team!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know Your Metrics
Familiarise yourself with key performance metrics relevant to the role, such as throughput, accuracy, and customer satisfaction. Be ready to discuss how you've driven these metrics in your previous roles and share specific examples of continuous improvement initiatives you've implemented.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially in managing high-performance teams. Think of examples where you've inspired and developed your team, and be ready to explain how you promote a culture of accountability and improvement.
✨Understand Regulatory Compliance
Brush up on the regulatory requirements related to bonded sites and safety standards. Be prepared to discuss your experience in ensuring compliance and how you've navigated challenges in regulated environments.
✨Demonstrate Your Customer Focus
Jet2.com values a customer-focused mindset, so think about how you've adapted operations to enhance customer satisfaction. Prepare to share stories that highlight your ability to lead through change while keeping the customer at the forefront of your decisions.
