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- Tasks: Provide friendly customer service and assist with check-in at Manchester Airport.
- Company: Join a leading airline with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, generous holiday entitlement, and exclusive discounts.
- Why this job: Be part of a fast-paced team and help ensure flights depart on time.
- Qualifications: Adaptable, proactive, and thrive in a dynamic environment.
- Other info: Fixed-term contract for 30 hours per week until November 2026.
The predicted salary is between 11 - 16 £ per hour.
A leading airline company is seeking a Passenger Service Agent to join their Ground Operations Team at Manchester Airport. This role involves providing friendly customer service, assisting with check-in, and ensuring flights depart on time.
The ideal candidate should be adaptable, enjoy working in a fast-paced environment, and demonstrate excellent initiative.
The position offers an hourly rate, generous holiday entitlement, and various colleague perks, including discounts on holidays. A fixed-term contract for 30 hours per week is available until November 2026.
Airport Passenger Service Agent: Fast-Paced Customer-Focused in Manchester employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Service Agent: Fast-Paced Customer-Focused in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the airline on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your adaptability and customer service skills shine in fast-paced situations. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! When we go for that interview, let’s make sure we look professional yet approachable. First impressions matter, especially in customer-focused roles like this one.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace Airport Passenger Service Agent: Fast-Paced Customer-Focused in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, especially in fast-paced environments like airports.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to match the job description. Mention your adaptability and initiative, as these are key traits we’re looking for.
Keep It Clear and Concise: We appreciate a straightforward application. Use clear language and bullet points where possible to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Passenger Service Agent entails. Familiarise yourself with the responsibilities like check-in assistance and ensuring timely departures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing friendly customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle fast-paced situations with a smile.
✨Demonstrate Adaptability
Working at an airport can be unpredictable, so it's crucial to showcase your adaptability. Prepare to discuss times when you've had to think on your feet or adjust to sudden changes. This will highlight your ability to thrive in a dynamic environment, which is key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
