At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work as One Team to drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights — and we couldn’t do it without our brilliant people.
As our new Tech Engagement & Communications Specialist, you’ll play a key role in strengthening the connection between Technology and the wider business. Acting as a bridge between technical teams and operational stakeholders, you’ll ensure business needs are clearly understood, translated into actionable insight, and supported through effective engagement and communication.
Your work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time — ultimately enhancing customer experience, improving efficiency, and supporting business growth.
What You’ll Be Doing
As our Tech Engagement & Communications Specialist, you will:
- Build and maintain effective relationships as the link between Technology and the business, ensuring clear and consistent engagement
- Facilitate structured sessions to surface challenges, risks and opportunities, translating these into prioritised actions and outcomes
- Maintain clear visibility of actions and progress, ensuring updates are communicated and momentum is sustained through to delivery
- Create and deliver clear, engaging Technology communications across a range of channels, tailored to different audiences
- Analyse communication performance and stakeholder feedback, using insights to refine and improve content, channels and approach
- Support the evolution of Technology communications by introducing new ideas and approaches to increase engagement and effectiveness
What You’ll Have
- Experience working in a business-facing Technology or change environment
- Strong stakeholder engagement skills, with the ability to build trust and maintain relationships at all levels
- Experience facilitating workshops, meetings or engagement sessions to gather insight and drive outcomes
- The ability to identify operational challenges and contribute to practical, value-focused improvements
- Strong organisational skills, with the ability to track actions, manage priorities and ensure delivery of outcomes
- Excellent written and verbal communication skills
- A proactive, structured approach with strong attention to detail
What You’ll Get In Return
As our Tech Engagement & Communications Specialist, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Colleague discounts on Jet2holidays and Jet2.com flights
- Access to a generous discretionary profit share scheme
Join us as we strengthen the partnership between Technology and the business, driving better outcomes and creating a smoother experience for our colleagues and customers alike. At Jet2.com and Jet2holidays, your potential has no limits — and let your career take flight!
Tech Engagement & Communications Specialist in Leeds employer: Jet2.com and Jet2holidays
Jet2 is an exceptional employer, offering a high basic salary and competitive flight pay, alongside a transparent and fair base transfer policy. With a strong focus on employee development and lifestyle flexibility, including generous annual leave and part-time options, Jet2 fosters a supportive work culture that prioritises the well-being of its pilots. Join us at our London bases and be part of a financially stable, award-winning airline that values your contributions and growth.
