At a Glance
- Tasks: Lead the IT Hardware & Asset Management team to deliver top-notch service and manage hardware lifecycle.
- Company: Join Jet2.com and Jet2holidays, where we redefine travel experiences together.
- Benefits: Enjoy a manager's bonus, electric car scheme, and discounts on flights and holidays.
- Other info: Full-time role in Leeds with amazing career progression opportunities.
- Why this job: Make a real impact in a growing organisation while creating unforgettable journeys for millions.
- Qualifications: Experience in IT hardware management, strong leadership, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
As our IT Hardware & Asset Manager, you will take ownership of the end‑to‑end IT hardware and asset management service, leading the team to deliver a high‑quality, efficient, and customer‑focused service across the business. This role is responsible for ensuring that IT hardware services, procurement, and asset lifecycle management are delivered accurately, on time, and in line with agreed standards, policies, and service levels.
We’re working together at Jet2.com and Jet2holidays to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What You’ll Be Doing:- Leading the IT Hardware & Asset Management team to deliver a reliable, customer‑focused service in line with SLAs and KPIs.
- Managing the end‑to‑end lifecycle of IT hardware assets, ensuring accuracy, control, and governance.
- Overseeing day‑to‑day operations including ticket management, stock control, and equipment fulfilment.
- Acting as the escalation point for complex issues, ensuring timely resolution.
- Building strong relationships with suppliers and managing performance and delivery.
- Working with stakeholders across the business to improve processes and ways of working.
- Driving continuous improvement across systems, reporting, and processes.
- Experience in IT hardware asset management and procurement.
- Strong team leadership and people management skills.
- Experience with ITSM tools (e.g. ServiceNow) and asset tracking/CMDB.
- Excellent communication and stakeholder management skills.
- A proactive approach to problem‑solving and continuous improvement.
This role is full‑time based at our Holiday House office in Leeds, with excellent opportunities for progression within a growing organisation. Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
IT Hardware and Asset Manager in Leeds employer: Jet2.com and Jet2holidays
At Jet2.com and Jet2holidays, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises teamwork and a 'Customer First' ethos. As an IT Hardware & Asset Manager based in our Holiday House office in Leeds, you'll enjoy a range of benefits including a Managers Bonus, an Electric Car Scheme, and exclusive colleague discounts on flights and holidays, all while having ample opportunities for professional growth within our expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Hardware and Asset Manager in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Jet2.com and Jet2holidays values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Jet2.com and Jet2holidays might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Jet2.com and Jet2holidays!
✨Direct Apply to Jet2.com and Jet2holidays
Let's not forget to apply directly through the Jet2.com and Jet2holidays website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Hardware and Asset Manager in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jet2.com and Jet2holidays.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jet2.com and Jet2holidays. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.