At a Glance
- Tasks: Support operational decision-making and lead projects in a fast-paced airline environment.
- Company: Join Jet2.com, a dynamic airline focused on delivering unforgettable travel experiences.
- Benefits: Enjoy a management bonus, colleague discounts, and a contributory pension scheme.
- Other info: Office-based role with opportunities for career growth and development.
- Why this job: Be at the heart of operations, making impactful decisions every day.
- Qualifications: Experience in airline Operations Control and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
The Operations Control Centre (OCC) within Jet2.com is one of the busiest areas to work within the company. It’s open 24 hours a day, 7 days a week, 365 days of the year! This is the area of the business where the decisions made have a direct impact on our Customers, Aircraft and Colleagues. With this comes a lot of responsibility but also a lot of pride. If you want a role where no 2 days will be the same and to be involved in an area that has arguably the biggest impact on our day to day flying programme, then our Operations Control Centre is the place you want to be! This is a rare opportunity to help shape the future of Operations Control within a fast-paced airline environment.
We’ve an exciting new opportunity for our Operations Control Deputy Manager to join us. Created as part of the continued evolution and strengthening of our OCC leadership structure, this role will sit at the heart of operational decision-making, resilience, and performance.
As our Operations Control Deputy Manager you’ll have access to a wide range of benefits including:
- Management Bonus Scheme
- Colleague discounts on Jet2.com flights
- Jet2holidays
- Contributory pension scheme
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What you’ll be doing:
- Deputise for the Operations Control Manager, supporting departmental leadership and operational decision-making.
- Support the safe, compliant, and efficient delivery of Operations Control activities, including escalation management during disruption.
- Provide leadership, coaching, and development support to Operations Control Duty Managers.
- Lead projects and continuous improvement initiatives across the OCC.
- Monitor operational performance, compliance, and safety standards, promoting a strong Just Culture ethos.
- Act as a key interface across the wider OCC and provide operational recommendations to senior management.
- Support onboarding, competence management, and succession planning within the team.
- Office-based (Monday to Friday) at Low Fare Finder House, Yeadon, with occasional operational shift and on-call cover.
What you’ll have:
- Previous experience within an airline Operations Control / OCC environment is preferred.
- Strong operational decision-making capability under pressure.
- Experience leading, coaching, or developing operational teams.
- Excellent communication and stakeholder management skills.
- A proactive, improvement-focused mindset.
- A collaborative leadership style with a strong focus on safety and compliance.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Deputy Manager Operations Control in Leeds employer: Jet2.com and Jet2holidays
Jet2.com is an exceptional employer, offering a dynamic work environment within the Operations Control Centre that operates 24/7, ensuring no two days are alike. With a strong focus on employee development, a collaborative culture, and a range of benefits including a management bonus scheme and colleague discounts, we empower our team to make impactful decisions that enhance customer experiences. Join us in Yeadon and be part of a company that values your contributions and supports your career growth in the fast-paced airline industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager Operations Control in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jet2.com on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the Operations Control Centre's role in the company. Familiarise yourself with their processes and challenges so you can show how you’d fit right in and contribute to their success.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past where you’ve led a team or managed a project under pressure. This is key for the Deputy Manager role, and we want to see how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Jet2.com family.
We think you need these skills to ace Deputy Manager Operations Control in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager Operations Control role. Highlight your experience in airline operations and any leadership roles you've held. We want to see how your skills align with our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the Operations Control Centre. Share specific examples of how you've made an impact in previous roles, especially under pressure.
Showcase Your Decision-Making Skills:In your application, emphasise your operational decision-making capabilities. We’re looking for someone who can handle challenges head-on, so share instances where you’ve successfully navigated tough situations in an OCC or similar environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know the Operations Control Inside Out
Before your interview, make sure you understand the key functions of the Operations Control Centre at Jet2.com. Familiarise yourself with their processes, challenges, and how they impact customer experience. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Decision-Making Skills
Given the fast-paced nature of the OCC, be prepared to discuss examples from your past where you've made critical decisions under pressure. Highlight your thought process and how it led to positive outcomes. This will showcase your operational decision-making capability, which is crucial for the Deputy Manager role.
✨Showcase Your Leadership Style
As a potential leader in the OCC, it's important to convey your leadership style during the interview. Share experiences where you've coached or developed teams, focusing on collaboration and safety. This will align with Jet2.com's emphasis on a strong Just Culture ethos.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the OCC's future projects or how they handle operational disruptions. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
